With a proven track record at Europcar, I excel in optimizing operations and enhancing team performance. My adeptness in creative problem solving and supply management has significantly boosted efficiency. Known for dependability and fostering interpersonal relations, I consistently achieve and surpass goals, making a tangible impact in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Labourer
Mike Excavation
Darwin, NT
10.2024 - Current
Unloaded freight from containers and organized them for storage in designated areas.
Lifted objects weighing up to 50 pounds without assistance when necessary.
Lubricated and cleaned machinery and tools.
Performed repetitive assembly tasks with hand and power tools and automated equipment.
Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Gained independent working skills and guided and mentored less experienced team members.
Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
Completed variety of physical labor tasks.
Duty Manager
Event Cinemas
Darwin, NT
08.2024 - 11.2024
Assigned work and monitored performance of project personnel.
Ensured adherence to health and safety regulations throughout the premises.
Delegated tasks appropriately amongst team members according to individual skillsets.
Handled employee problems in absence of general manager.
Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
Reviewed completed work to verify consistency, quality, and conformance.
Produced thorough, accurate and timely reports
Supervised cash handling procedures, ensuring that all transactions were processed accurately.
Operations Supervisor
Europcar
Bloemfontein, South Africa
06.2023 - 03.2024
Company Overview: Europcar Bloemfontein Airport & Depot - South Africa
Staff supervision including resolving disputes and ensuring duties are carried out, as well as actioning any problems that arose and looking after staff wellbeing
Facilitated team meetings to discuss operational challenges and brainstorm solutions.
Trained new employees on proper job functions and company policies and procedures.
Ensured compliance with all safety regulations in the workplace.
Managed inventory control, reducing waste and optimizing stock levels for operational needs.
Identified areas of improvement and developed strategies to increase efficiency.
Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
Analyzed data related to production, distribution, quality control, inventory levels.
Coordinated with vendors regarding product availability, pricing, delivery schedules.
Developed work schedules according to budgets and workloads, covering priority tasks.
Conducted regular performance evaluations, providing feedback and development opportunities to staff.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Supplier development and relations to ensuring timely deliveries.
Dispatcher
Europcar
Marlboro, South Africa
09.2022 - 06.2023
Company Overview: Europcar, Marlboro, South Africa
Vehicle quality inspections including noting damages and completing incident reports
Daily compliance and fleet checks
Allocating vehicles to branches to cover daily requirements
Liaising with branches and main depot regarding fleet requirements
Fleeting of new vehicles onto system
Alerted personnel of road and weather hazards to minimize accidents and delays.
Resolved customer complaints related to service issues or delays.
Dispatched drivers to meet daily delivery needs for company customers.
Prepared daily work and run schedules.
Monitored personnel or equipment locations and utilization to coordinate service and schedules.
Utilized various software systems to facilitate movement, planning and scheduling.
Customer Service Agent
Europcar
Johannesburg, South Africa
11.2021 - 08.2022
Company Overview: Europcar, OR Tambo International Airport, Johannesburg, South Africa
Client assistance with checkouts
Daily fleet clearance check (accounting for all vehicles and assets)
Car tracking and retrieval
Car inspection for damages
Creating a wonderful experience for clients
Compliance reports e.g., services due, license disc renewal, and defleets
Swing Shift
Bandag Tyre Manufacturer
Alberton, South Africa
02.2021 - 05.2021
Company Overview: Bandag Tyre Manufacturer, Alberton, South Africa
Manufacturing tyres on tyre press
Wing buffer
Cushion gum inspector
Extruder
Cracker mill
Press operator
Finishing department as wind up and palletizing
Bandag Tyre Manufacturer, Alberton, South Africa
Education
Bachelor of Commerce Degree - Supply Chain Management majoring in Transport and Logistics
IMM Graduate School
South Africa
12.2024
Cabin Crew Training - CCM License - SEPT, Fire Fighting, AVMED, Dangerous Goods, CRM, Wet Ditching, Security
EPT Aviation Training
Johannesburg, South Africa
02.2019
High School Diploma - Achieved Full or Half Colours, Academics, Chess, Cricket, Rugby, Badminton, Sound and Lighting Technical Support
Mondeor High School
Johannesburg, South Africa
12.2018
Skills
Dependable
Responsible
Safety awareness
Creative problem solving
Complaint resolution
Hard working
Willing and enthusiastic
Interpersonal relations
Truck loading and unloading
Heavy lifting
Supply management
References
Tony P. Mike excavations +61 417 877 222 / Manager@mikeexcavations.com.au