Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Joshua Kramer

Coconut Grove ,Australia

Summary

With a proven track record at Europcar, I excel in optimizing operations and enhancing team performance. My adeptness in creative problem solving and supply management has significantly boosted efficiency. Known for dependability and fostering interpersonal relations, I consistently achieve and surpass goals, making a tangible impact in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Labourer

Mike Excavation
Darwin, NT
10.2024 - Current
  • Unloaded freight from containers and organized them for storage in designated areas.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Lubricated and cleaned machinery and tools.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Completed variety of physical labor tasks.

Duty Manager

Event Cinemas
Darwin, NT
08.2024 - 11.2024
  • Assigned work and monitored performance of project personnel.
  • Ensured adherence to health and safety regulations throughout the premises.
  • Delegated tasks appropriately amongst team members according to individual skillsets.
  • Handled employee problems in absence of general manager.
  • Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Produced thorough, accurate and timely reports
  • Supervised cash handling procedures, ensuring that all transactions were processed accurately.

Operations Supervisor

Europcar
Bloemfontein, South Africa
06.2023 - 03.2024
  • Company Overview: Europcar Bloemfontein Airport & Depot - South Africa
  • Staff supervision including resolving disputes and ensuring duties are carried out, as well as actioning any problems that arose and looking after staff wellbeing
  • Facilitated team meetings to discuss operational challenges and brainstorm solutions.
  • Trained new employees on proper job functions and company policies and procedures.
  • Ensured compliance with all safety regulations in the workplace.
  • Managed inventory control, reducing waste and optimizing stock levels for operational needs.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
  • Analyzed data related to production, distribution, quality control, inventory levels.
  • Coordinated with vendors regarding product availability, pricing, delivery schedules.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Conducted regular performance evaluations, providing feedback and development opportunities to staff.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Supplier development and relations to ensuring timely deliveries.

Dispatcher

Europcar
Marlboro, South Africa
09.2022 - 06.2023
  • Company Overview: Europcar, Marlboro, South Africa
  • Vehicle quality inspections including noting damages and completing incident reports
  • Daily compliance and fleet checks
  • Allocating vehicles to branches to cover daily requirements
  • Liaising with branches and main depot regarding fleet requirements
  • Fleeting of new vehicles onto system
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Resolved customer complaints related to service issues or delays.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Prepared daily work and run schedules.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Utilized various software systems to facilitate movement, planning and scheduling.

Customer Service Agent

Europcar
Johannesburg, South Africa
11.2021 - 08.2022
  • Company Overview: Europcar, OR Tambo International Airport, Johannesburg, South Africa
  • Client assistance with checkouts
  • Daily fleet clearance check (accounting for all vehicles and assets)
  • Car tracking and retrieval
  • Car inspection for damages
  • Creating a wonderful experience for clients
  • Compliance reports e.g., services due, license disc renewal, and defleets

Swing Shift

Bandag Tyre Manufacturer
Alberton, South Africa
02.2021 - 05.2021
  • Company Overview: Bandag Tyre Manufacturer, Alberton, South Africa
  • Manufacturing tyres on tyre press
  • Wing buffer
  • Cushion gum inspector
  • Extruder
  • Cracker mill
  • Press operator
  • Finishing department as wind up and palletizing
  • Bandag Tyre Manufacturer, Alberton, South Africa

Education

Bachelor of Commerce Degree - Supply Chain Management majoring in Transport and Logistics

IMM Graduate School
South Africa
12.2024

Cabin Crew Training - CCM License - SEPT, Fire Fighting, AVMED, Dangerous Goods, CRM, Wet Ditching, Security

EPT Aviation Training
Johannesburg, South Africa
02.2019

High School Diploma - Achieved Full or Half Colours, Academics, Chess, Cricket, Rugby, Badminton, Sound and Lighting Technical Support

Mondeor High School
Johannesburg, South Africa
12.2018

Skills

  • Dependable
  • Responsible
  • Safety awareness
  • Creative problem solving
  • Complaint resolution
  • Hard working
  • Willing and enthusiastic
  • Interpersonal relations
  • Truck loading and unloading
  • Heavy lifting
  • Supply management

References

  • Tony P. Mike excavations +61 417 877 222 / Manager@mikeexcavations.com.au
  • Luke Robards, Events Cinemas GM, +61 452 284 768 / Luke_robards@evt.com
  • Ms Candice Gribble, Europcar Bloemfontein, +27 (82) 416 9224 / Candice.Gribble@Europcar.co.za
  • Mr Kevin Andrews, Europcar Marlboro, +27 (76) 706 5981 / Kevin.Andrews@Europcar.co.za
  • Isak Work, Bandag Tyre Manufacturers, +27 (76) 400 8280

Certification

  • White card

Timeline

Labourer

Mike Excavation
10.2024 - Current

Duty Manager

Event Cinemas
08.2024 - 11.2024

Operations Supervisor

Europcar
06.2023 - 03.2024

Dispatcher

Europcar
09.2022 - 06.2023

Customer Service Agent

Europcar
11.2021 - 08.2022

Swing Shift

Bandag Tyre Manufacturer
02.2021 - 05.2021

Bachelor of Commerce Degree - Supply Chain Management majoring in Transport and Logistics

IMM Graduate School

Cabin Crew Training - CCM License - SEPT, Fire Fighting, AVMED, Dangerous Goods, CRM, Wet Ditching, Security

EPT Aviation Training

High School Diploma - Achieved Full or Half Colours, Academics, Chess, Cricket, Rugby, Badminton, Sound and Lighting Technical Support

Mondeor High School
Joshua Kramer