Joshua Kranjcec

As a waiter at Clay Oven Pizza, my primary responsibilities were to provide excellent customer service. I greeted guests, seated them, and took their orders, ensuring accuracy and accommodating special requests. I had a good understanding of the menu to answer questions and make recommendations. Timeliness was crucial; I delivered the food and beverages promptly, maintaining a pleasant demeanor throughout. I was attentive to guests’ needs, refilling drinks, clearing dishes, and ensuring their overall satisfaction. Handling payments accurately and efficiently was part of my duties. I maintained a clean and organized workspace, and I worked collaboratively with the kitchen and fellow staff members to ensure a smooth dining experience for the guests.

As a waiter at Rococo Restaurant in St. Kilda, my roles revolved around creating exceptional dining experiences. I warmly welcomed guests, offered menu insights, and ensured accurate orders. Time management and professional service were my hallmarks, whether serving delectable dishes or beverages. I prioritized guest satisfaction by promptly addressing inquiries and special requests. My roles thrived on communication, attention to detail, and adapting to a fast-paced setting. Upholding the restaurants' high standards and promoting a positive atmosphere were my daily commitments.

As a waiter at Grill Americano, I provided exceptional service in a high-end Italian restaurant, delivering a refined dining experience to a sophisticated clientele. Demonstrated deep knowledge of premium cuts of meat, Italian cuisine, and wine pairings to guide guests through the menu. Managed tables efficiently in a fast-paced environment, ensuring seamless coordination with the kitchen and bar. Maintained impeccable presentation, attention to detail, and strong communication skills to uphold the restaurant's luxury standards.

As a Food and Beverage Attendant at The Ritz-Carlton Melbourne, I delivered world-class service in a five-star luxury setting, catering to an elite clientele, with professionalism and attention to detail. Provided personalized dining experiences by anticipating guests' needs and showcasing extensive knowledge of fine dining, premium beverages, and Ritz-Carlton service standards. Maintained exceptional presentation and efficiency in a fast-paced environment, ensuring seamless coordination between the kitchen, bar, and front-of-house teams. Consistently upheld the brand’s reputation for excellence through refined hospitality and impeccable customer service.