Summary
Overview
Work History
Education
Skills
Personal Life
Affiliations
Accomplishments
Certification
Timeline
Generic

Joshua Laidlaw

Adelaide,SA

Summary

Accomplished Sales Manager with a solid record directing sales and marketing activities. A persuasive negotiator with a diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with the highest level of satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant General Sales Manager

Adelaide City Jeep
Adelaide, South Australia
07.2022 - Current
  • Developed and implemented strategies to increase sales revenue.
  • Extensive knowledge of cars, including a diverse range of makes and models.
  • Coordinated with other departments to ensure timely delivery of products or services to customers.
  • Created weekly and monthly reports on sales performance, goals, and objectives.
  • Developed relationships with key stakeholders across different industries.
  • Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.

Sales Professional

Adelaide BMW
Adelaide
09.2020 - 06.2022
  • Maintained relationships with existing customers to encourage repeat and additional sales.
  • Created reports on performance metrics such as sales volume, close ratios, and pipeline status.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Build trust and relationships with customers in order to close deals

Club General Manager

Snap Fitness
01.2017 - 09.2020
  • Train and develop a broad range of staff covering sales, personal training and customer service.
  • Implemented new processes that allowed the facility to have a stronger base and continue to grow.
  • I was responsible for developing new managers within the franchise as a part of the buddy program.
  • I increased profits by doubling revenue, decreasing overdue accounts from 30% to 4% and on-selling fitness products.
  • B2B cross-marketing to build internal revenue and create more exposure for the facility.
  • Implemented marketing campaigns aimed at increasing brand awareness among potential customers.

Sales Manager

Goodlife Health Clubs
01.2015 - 01.2017
  • Develop and implement sales strategies to increase market share and profitability.
  • Trained and developed the sales team, which resulted in record growth and sales.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • Established relationships with key clients, while maintaining existing customer base.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.

Area Sales Manager

Inspire Sales/Marketing
11.2013 - 02.2015
  • Generated weekly, monthly, and quarterly reports on sales volume, revenue growth and competitive landscape.
  • Monitored sales team performance and provided effective training to help each reach targets.
  • Planned, developed and implemented sales strategies in an assigned region.
  • Conducted market research to identify customer needs and trends.
  • Identified new business opportunities within the region through networking activities.
  • Provided training and guidance on product knowledge, selling techniques and customer service.

Team Leader

Inspire Sales/Marketing
06.2013 - 11.2013
  • Managed daily operations of the sales department, including supervision of staff members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Created training materials and conducted group training on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Developed strategies for problem-solving and conflict resolution among team members.

Sales Consultant

Inspire Sales/Marketing
12.2012 - 06.2013
  • Developed and implemented strategies to meet sales quotas.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Generated new business opportunities through cold-calling campaigns.
  • Educated customers about products and services offered by the company.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

BACHELOR OF BUSINESS MANAGEMENT -

University of South Australia

Skills

  • Training and coaching
  • Sales planning and implementation
  • Profitability improvement
  • Competitive Analysis
  • Client Relationship Management
  • Performance Management
  • Strategic Planning
  • New Business Development
  • Excellent communication skills
  • Teamwork and Collaboration

Personal Life

I have always been a part of sporting associations and have captained multiple teams. I am now a current active member of the SES and volunteer my time when state or national emergency occur. I believe in the importance of health and have dedicated my life to health and fitness.

Affiliations

  • Musically inclined with a background playing instruments and performing.
  • I enjoy Boxing, MMA, Football, Soccer and Athletics.

Accomplishments

  • Sales Manager of the Year.
  • Club Manager Growth Award.
  • Record Sales across multiple companies and industries.
  • I have written a 200-page book on sales and business development.

Certification

  • Certificate 3/4 in Fitness
  • First Aid

Timeline

Assistant General Sales Manager

Adelaide City Jeep
07.2022 - Current

Sales Professional

Adelaide BMW
09.2020 - 06.2022

Club General Manager

Snap Fitness
01.2017 - 09.2020

Sales Manager

Goodlife Health Clubs
01.2015 - 01.2017

Area Sales Manager

Inspire Sales/Marketing
11.2013 - 02.2015

Team Leader

Inspire Sales/Marketing
06.2013 - 11.2013

Sales Consultant

Inspire Sales/Marketing
12.2012 - 06.2013

BACHELOR OF BUSINESS MANAGEMENT -

University of South Australia

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