Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Le

Melbourne

Summary

Competent and flexible in a busy work environment. Lots of experience in FOH work. Values relationships with new and regular customers, being welcoming and encouraging future visits. Able to adapt and problem solve to issues. Can deal with complaints and worries from customers to ensure full satisfaction with each visit.

Overview

7
7
years of professional experience

Work History

Sales Assistant

Miniso
09.2022 - Current
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.

Cashier

Mornin' Vietnam
08.2022 - 02.2023
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Restaurant Waiter

Ha Long Restaurant
12.2017 - 01.2023
  • Efficiently set and cleaned tables to accommodate customers
  • Used POS system for payments and bill management
  • Served meals and drinks to tables
  • Answered customers' queries regarding menu items
  • Restocked toiletry items and table cutlery
  • Swept and mopped floors
  • Maintained clean and organized dining areas for optimal guest experience.

Work Experience

Chemist Warehouse
09.2019 - 09.2019
  • Learned skills to apply throughout work experience
  • Stocked shelves
  • Answered customers' questions to the best of my abilities in a friendly manner

Education

High School Diploma -

Catholic Regional College
North Keilor, VIC
12.2018

The Senior Secondary Certificate of Education -

Catholic Regional College
Sydenham, VIC
12.2021

Skills

  • Team player
  • Customer service
  • Quality checking sold goods
  • Cleaning and organizing
  • Food and beverage service
  • Capable of making transactions and handling cash
  • Adaptable in work environment

Timeline

Sales Assistant

Miniso
09.2022 - Current

Cashier

Mornin' Vietnam
08.2022 - 02.2023

Work Experience

Chemist Warehouse
09.2019 - 09.2019

Restaurant Waiter

Ha Long Restaurant
12.2017 - 01.2023

High School Diploma -

Catholic Regional College

The Senior Secondary Certificate of Education -

Catholic Regional College

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Joshua Le