Joshua Lee
Ettalong,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Laundry Operator
Ensign
Somersby, NSW
05.2022 - Current
- Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
- Enhanced customer satisfaction by providing timely and high-quality laundry services for clients.
- Upheld strict hygiene standards by regularly sanitizing surfaces within the facility as well as practicing proper personal cleanliness habits during work hours.
- Contributed to team success through diligent work ethic and excellent communication with colleagues.
- Collaborated with team members to troubleshoot machine malfunctions or address workflow bottlenecks promptly.
- Maximized space utilization within the facility through effective organization of clean linens awaiting distribution or pickup.
- Reduced garment damage by properly handling delicate fabrics throughout the laundering process.
- Maintained a clean and safe working environment by adhering to health and safety standards in the laundry facility.
- Observed and adjusted machine cycle times, achieving quality results.
- Monitored customer laundry loads to reach proper wash cycle times.
- Cleaned machine filters and lubricated equipment.
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Operated machines correctly by following machine instructions and safety regulations.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Sustained equipment functionality through routine cleaning, maintenance checks, and prompt reporting of issues to management.
Team Member
Woolworths Group
Umina
11.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Trolley Collector
Jay My Holdings
Umina Beach, NSW
07.2020 - 11.2021
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Ensured proper sanitization of carts during the COVID-19 pandemic, prioritizing health and safety measures for both customers and employees.
- Cleaned carts and repaired broken or damaged parts.
- Utilized effective communication skills to relay information about cart availability or maintenance needs to store management promptly.
- Contributed to increased efficiency during high-volume periods by responding promptly to requests for additional carts from management or team members.
- Implemented effective strategies for minimizing cart thefts, contributing to overall loss prevention efforts.
- Collaborated with team members to maintain clean, safe, and presentable store premises at all times.
- Adhered consistently to store policies on safety measures like wearing reflective gear while working outdoors.
- Utilized company-provided equipment safely and effectively while performing daily tasks such as cart retrieval or transport.
- Provided excellent customer service by assisting shoppers with locating items, answering questions, and offering directions within the store.
- Increased safety by promptly reporting any damaged or unsafe carts for repair or replacement.
- Promoted a positive shopping experience through friendly interactions and assistance with customer needs.
- Collected carts left in parking areas and returned to retail stores.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Demonstrated strong attention to detail when inspecting carts for potential hazards or damage before returning them to circulation.
- Enhanced store appearance by regularly cleaning and maintaining cart storage areas and entryways.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Offered carts to patrons.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Removed broken and unserviceable carts from inventory for repair.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
Laborer/ Trades Assistant
Tasmin Labour Hire
07.2014 - 12.2019
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Prepared worksites for construction by mixing mortar and helping tradespeople build basic structures.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Increased client satisfaction with timely project updates, addressing concerns promptly, and delivering quality workmanship.
- Mitigated risk during critical stages of construction projects through vigilant supervision of onsite activities while adhering to safety guidelines.
- Assisted in the completion of major projects on time and within budget through effective coordination and collaboration.
- Facilitated smooth communication between team members through clear verbal and written correspondence, fostering a collaborative work atmosphere.
- Reinforced constructions techniques and proper use of hand tools, power tools and equipment to encourage worksite safety.
- Contributed to a safe working environment by adhering to safety protocols and reporting potential hazards promptly.
- Experienced in using and maintaining specialized tools and equipment associated with trades.
- Contributed to a positive team culture by maintaining a respectful attitude, offering assistance when needed, and supporting the professional growth of fellow team members.
- Demonstrated adaptability by quickly learning new tasks as assigned by trade professionals or supervisors.
- Performed maintenance and minor repairs to various machines under supervision.
- Displayed strong work ethic by consistently arriving on time, remaining focused during work hours, and completing tasks as assigned with minimal supervision.
- Helped with door and window installations.
- Worked on sites, installing roofs and other exterior components.
- Helped with erecting scaffolding and ladders.
- Operated forklifts and boom lifts to complete various tasks.
- Mixed and poured concrete for variety of projects.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Provided labor support to carpenters, masons and other skilled trades.
- Followed instructions and safety protocols while operating machinery and equipment.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Operated bulldozers, excavators and cranes to facilitate precise excavation and grading.
- Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Observed site safety rules to maximize protections for team members and equipment.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Organized materials, tools, and equipment to supply team members.
- Utilized construction tools and machinery to effectively complete job site projects.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Performed general housekeeping and cleaning tasks.
- Prepared job sites by removing debris and setting up materials and tools.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Optimized resource utilization by assisting in the recycling or repurposing of leftover materials from completed projects.
Education
Sarah Redfern High School
Minto, NSWSkills
- Machine Operation
- Efficient Sorting
- Safety Procedures
- Folding precision
- Work Prioritization
- Operating dryers
- Operating equipment
- Relationship Building
- Washing loads
- Sorting
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Laundry room operations
- Machinery Operation
- Customer Service
- Positive Attitude
- Cash Handling
- Workplace Safety
- Willingness to learn
- Job Site Cleanup
- Punctual and Reliable
- Job Site Safety
- NSW Driver's License
- Scaffolding Setup
- Skilled with ladders and scaffolds
- Physical Agility and Coordination
Timeline
Laundry Operator
Ensign
05.2022 - Current
Team Member
Woolworths Group
11.2021 - 05.2022
Trolley Collector
Jay My Holdings
07.2020 - 11.2021
Laborer/ Trades Assistant
Tasmin Labour Hire
07.2014 - 12.2019
Sarah Redfern High School