Joshua Lemura

Key Achievements:

Oversaw IT Service Delivery involving emphasis and continuous development on in-house processes, security and team collaboration whilst also improving overall security application and advocating for professional growth.

• Handled incident response and time sensitive functionality tasks including vulnerability management, permission issues and firewall/network security in accordance with the ISO 27001 framework.
• Managed several Identity Management Platforms including Google Workspace, Windows AD and Azure.
• Responsible for network health, virtual machines and physical hardware.
• Developed processes and automation workflows to enhance team efficiency.
• Led successful security initiatives both in-house and to the rest of the organisation to ensure security was of upmost importance.
• Cultured a high performing collaborative team environment that emphasised security and efficiency for long-term commitment.
• Showcased continuous learning and professional development in Cybersecurity.

Delivered IT and cybersecurity support in Agile, team-focused environments,

Provided IT and Security support in a fast paced team focused Agile environment that emphasised collaboration and learning whilst also requiring autonomy at times. Focus on applying security principles due to the nature of data being handled.

• Administration of SQL Databases, PowerShell Scripts, Power BI reporting, SSL Certificates and Linux Systems for various customers of size and requirements.
• Handled critical incidents that required auditing, reviewing applied permissions and vulnerability scanning in line with ISO 27001 Standards.
• Collaborated with Security and Development teams with company and small team based initiatives to further increase embedded security practices.
• Escalation point to support technicians for assistance with both security based issues and everyday technical support.