Joshua Long
Summary
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
22
22
years of professional experience
Work History
Security Guard
APS Security
01.2018 - 01.2021
- Managed access control systems to ensure authorized entry, maintaining secure environment.
- Improved public safety by vigilantly patrolling event spaces during high-traffic gatherings.
Training Officer (Part-Time)
Australian Army Cadets
01.2018 - Current
Army Reservist
01.2009 - Current
School Support Officer
EQ Information Technology
07.2007 - Current
- To manage and maintain all computers, printers, and other IT equipment within the school location. Keep to departmental standards with cabling, network topology set-up and software licensing. Prioritise jobs in order of highest priority to lowest within time frames.
Information Technology System Technician
Interworks
04.2006 - 04.2007
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Support Officer
EQ Information Technology
03.2005 - 04.2006
Transporter
D.B Smith Transport
01.2003 - 01.2005
- Loading goods on and off the vehicle. Securing goods within storage compartment of the vehicle to eliminate any damage during transportation. Deliver goods to customers and install on request.
Education
Certificate 2 & 3 - Security
01.2018
Certificate 2 - Retail Operations
01.2006
Certificate 4 - Information Technology (Network Administration)
01.2005
Certificate 4 - Information Technology (Client Support)
01.2004
Certificate 3 - Information Technology (Software Applications)
01.2004
Certificate 3 - Information Technology (General)
01.2003
Certificate 2 - Information Technology
01.2003
Senior Certificate Year 12 -
Kepnock State High School
01.2002
Skills
- Verbal and written communication
- Workplace safety
- Complex Problem-solving
- Punctuality
Timeline
Security Guard
APS Security
01.2018 - 01.2021
Training Officer (Part-Time)
Australian Army Cadets
01.2018 - Current
Army Reservist
01.2009 - Current
School Support Officer
EQ Information Technology
07.2007 - Current
Information Technology System Technician
Interworks
04.2006 - 04.2007
Support Officer
EQ Information Technology
03.2005 - 04.2006
Transporter
D.B Smith Transport
01.2003 - 01.2005
Certificate 2 - Retail Operations
Certificate 4 - Information Technology (Network Administration)
Certificate 4 - Information Technology (Client Support)
Certificate 3 - Information Technology (Software Applications)
Certificate 3 - Information Technology (General)
Certificate 2 - Information Technology
Certificate 2 & 3 - Security
Senior Certificate Year 12 -
Kepnock State High School
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