Joshua McCarthy
Coburg,VIC
Summary
I am a Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. I use communication skills and empathic thinking to develops strong rapport with prisoners and colleagues to achieve the best and safest outcomes. I have excellent awareness of safety and security standards and take daily care to ensure they are met. I have also taken on Volunteer Portfolios within Corrections such as Aboriginal Support Officer and Diversity Officer.
As a furniture Mover i was driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. I have a hardworking nature, clean driving record and solid work history in transportation positions. I am Proficient in operating Heavy Rigid Trucks , as well as loading, securing and unloading products with maximum efficiency. I am well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting OH&S requirements.
Before this I have had a diverse working experience from selling wheel chairs to cooking chicken. I have always bought with me a strong work ethic and a keenness to educate myself and step up to further responsibility; often taking on intensive study loads while working. I enjoy working in a team environment and am more than cable of autonomous action. My diverse knowledge and experience has made me extremely adaptable and an asset to all areas.
Overview
10
10
years of professional experience
Work History
Prison Officer
Correction Victoria
01.2022 - Current
- Volunteer Position as a Diversity Officer where I assist both staff and prisoners who may be diverse in gender, culture or ability.
- Volunteer Position as an Aboriginal Support officers where i work to ensure better outcomes and experiences for First Nations people in prison.
- Mentored new officers joining the team, providing guidance on best practices for achieving success in their roles.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Reduced recidivism rates through effective communication, conflict resolution, and counselling techniques.
- Collaborated with fellow officers to maintain a safe environment for staff and inmates alike.
- Protected inmate rights by ensuring fair treatment according to established guidelines and regulations.
- Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
- Improved communication between staff members through regular meetings addressing concerns or sharing updates on prison operations.
- Streamlined documentation processes for increased efficiency in reporting incidents or updating inmate records.
- Assisted in the development of new policies and procedures to improve overall prison operations.
- Responded to emergency situations and de-escalated hostile confrontations.
Furniture Mover
Man With A Van
02.2019 - 01.2021
- Drove Heavy Rigid and Medium rigid vehicles across metropolitan Melbourne with the appropriate licences.
- Maintained clean and organized moving trucks, ensuring all OH&S requirements are met and equipment was readily available for each job.
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
- Demonstrated exemplary customer service skills by patiently addressing client concerns, providing detailed explanations, and offering solutions to any issues that arose during the moving process.
Exercise Therapist
Sage Active
02.2014 - 12.2018
- Interviewed patient to facilitate progress toward exercise goals.
- Streamlined communication between healthcare providers by maintaining detailed documentation of therapy sessions and patient progress.
- Developed evidence-based protocols that guided clinical decision-making, ensuring consistency and effectiveness across therapy sessions.
- Built rapport with patients, encouraging adherence to prescribed exercise regimens and fostering a supportive environment for recovery.
- Implemented creative solutions for overcoming barriers to physical activity, increasing patient participation rates in prescribed exercises.
Cook
Boss Man Foods
06.2015 - 11.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Retail Worker
Statewide Home Health Care
03.2014 - 05.2015
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used various computer programs such at MYOB, Excel, and POS to manage customers booking and accounts.
Education
No Degree - Certificate 3 in Correctional Practice
Corrcetions Victoria
Melbourne01.2023
Diploma of Fitness -
Sage Institute of Fitness
Melbourne06.2015
Skills
Patience and Tolerance
Clear Communication
Shift Work Experience
Ready to study and upskill
De-Escalation Techniques
Physical Fitness
Security Procedures
Mental health awareness
CCTV Monitoring
File and record maintenance
Stress Tolerance
Safety awareness
Motorcycle Maintenance
As a hobby I maintain and rebuild motorcycle engines, I am working on a 1981 CB400 currently. This hobby has taught me a range of technical and mechanical skills that can be applied to many areas.
Timeline
Prison Officer
Correction Victoria
01.2022 - Current
Furniture Mover
Man With A Van
02.2019 - 01.2021
Cook
Boss Man Foods
06.2015 - 11.2018
Retail Worker
Statewide Home Health Care
03.2014 - 05.2015
Exercise Therapist
Sage Active
02.2014 - 12.2018
No Degree - Certificate 3 in Correctional Practice
Corrcetions Victoria
Diploma of Fitness -
Sage Institute of Fitness
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