Summary
Overview
Work History
Education
Skills
Timeline
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Joshua McDonald

Farrer

Summary

Dedicated and adaptable, excelled at McDonald's by enhancing food quality and kitchen efficiency, significantly contributing to high health inspection scores. Skilled in food presentation and customer service, demonstrated exceptional ability to mentor new hires and streamline workflow processes. Proven track record in maintaining sanitation standards and delivering exemplary customer satisfaction.

Overview

1
1
year of professional experience

Work History

Crew Kitchen Staff Member

McDonald's
11.2023 - Current
  • Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
  • Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
  • Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
  • Played an integral role in maintaining high health inspection scores through diligent cleaning practices and adherence to sanitation guidelines.
  • Maintained strong communication with front-of-house staff to ensure accurate order fulfillment and minimize customer complaints.
  • Earned a reputation for reliability and dedication, often volunteering to cover shifts or assist with additional tasks when needed.
  • Demonstrated adaptability by quickly learning new recipes and menu items as they were introduced, ensuring consistent quality across all offerings.
  • Mentored and trained new hires, ensuring they quickly became valuable team members capable of meeting the high standards set by the company.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.

Work Experience - Hospitality

Viking's Club
07.2024 - 07.2024
  • Gained valuable experience working within th hospitality industry, applying learned skills concepts directly into relevant work situations.
  • Gained hands-on experience using the coffee machine, waiting tables and customer service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

St Mary Mackillop College
Canberra, ACT
11-2024

Skills

  • Organization and planning
  • Food presentation
  • Food storage
  • Workstation maintenance
  • Portion control
  • Hygiene standards
  • Sanitation and safety
  • Positive attitude
  • Customer service
  • Kitchen cleaning and maintenance
  • Time management
  • Punctual and reliable
  • Workplace health and safety
  • Dedicated work ethic
  • Surface cleaning
  • Heavy lifting
  • Stock rotation
  • Food quality standards

Timeline

Work Experience - Hospitality

Viking's Club
07.2024 - 07.2024

Crew Kitchen Staff Member

McDonald's
11.2023 - Current

High School Diploma -

St Mary Mackillop College

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Joshua McDonald