Joshua McIntyre
SENIOR HOSPITALITY PROFFSIONAL
Haberfield
Summary
Hospitality professional with experience in business development and operations.
11+ years’ experience, 3+ years venue manager, 1+ years Licensee.
Overview
14
14
years of professional experience
Work History
Section/Event Host
Current Employment
08.2024 - Current
- Events, and pass service in a 'two-hat' restaurant setting.
- Collaborated with kitchen staff to accommodate special dietary requests and allergy concerns.
- Assisted in training new waitstaff, sharing best practices for exceptional customer service.
Event Specialist
Sub-Contracted
10.2022 - 08.2024
- Events specialist, primarily subcontracted.
- Provided a range of services, including bar service, boardroom waiting, whiskey service, and event supervision for high-profile brands, including Ralph Lauren, Hyundai, Brown-Forman and Greenway Chambers.
- Supported catering staff in providing quality food service for guests during events, maintaining cleanliness, and organization.
Venue Manager
Bad Mama
06.2021 - 07.2022
- Daily activities involved all operations and events hosted, guiding floor and kitchen staff, and providing the necessary training for 100 pax service to go smoothly. I was collaborating closely with the off-premise licensee and assisting the overseas owners in implementing new improvements, processes, and ideas.
Venue Manager, Licensee
Jamaica House
07.2017 - 12.2019
- Working with an investor, I developed and ran this 100-pax on-premise licensed restaurant for approximately two years in Newtown, during which we evolved to host a wide range of events, working with local and international artists, musicians, and liquor brands, as well as student groups from the University of Sydney and the Sydney Festival.
- Winners of the 2018 Tiki Face-Off.
- I served as a licensee, venue and operations manager, as well as community ambassador for the 2018 Commonwealth Games.
Bar Supervisor
Nola
10.2016 - 05.2017
Senior Bartender
Four Seasons Hotels
08.2015 - 03.2016
- Provided cocktail, whiskey, and floor service.
Senior Bartender
Merivale Entertainment
06.2013 - 08.2015
- Hired as a bar attendant and later promoted to bartender. I later worked both with again Merivale and Experience Group concurrently as a senior bartender in my last tenure, learning the fundamentals of bartending and floor management from an experienced and well-established team.
Bartender
Hugos
02.2013 - 06.2013
Bartender
Marquee
08.2012 - 02.2013
Bar Attendant
Ivy
07.2011 - 08.2012
Education
Licensee Training (LT)
Liquor & Gaming NSW
Sydney, NSW 04.2001 -
Certificate IV - Hospitality
Tactical Training Merivale
Sydney, NSW01.2014
Skills
- RSA compliance certification (active)
- Adaptability: Flexible, Dependable, Punctual
- Team-player: consistently teamwork orientated
- Communication: Strong written/verbal communicator
- Training: Supervisor, coach, guide, or instructor
- Customer Service: Quality orientated, hospitality is my calling
Timeline
Section/Event Host
Current Employment
08.2024 - Current
Event Specialist
Sub-Contracted
10.2022 - 08.2024
Venue Manager
Bad Mama
06.2021 - 07.2022
Venue Manager, Licensee
Jamaica House
07.2017 - 12.2019
Bar Supervisor
Nola
10.2016 - 05.2017
Senior Bartender
Four Seasons Hotels
08.2015 - 03.2016
Senior Bartender
Merivale Entertainment
06.2013 - 08.2015
Bartender
Hugos
02.2013 - 06.2013
Bartender
Marquee
08.2012 - 02.2013
Bar Attendant
Ivy
07.2011 - 08.2012
Licensee Training (LT)
Liquor & Gaming NSW
04.2001 -
Certificate IV - Hospitality
Tactical Training Merivale
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