Joshua Patawaran
Upper Mount Gravatt,QLD
Summary
Automotive Technician in vehicle maintenance and repair, honed at Toowong Mazda. Demonstrates diagnostic abilities and a commitment to safety standards. Adept at fostering positive customer relations, showcasing both technical proficiency and interpersonal skills. Achieved significant improvements in customer satisfaction and vehicle reliability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Technician
Toowong Mazda
10.2022 - Current
- Replaced damaged, missing or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Commercial Cleaner
ASAP Commercial Cleaning
03.2021 - 10.2022
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Maintained clean, neat and professional entrances.
- Handled equipment, chemicals and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
Apprentice Automotive Mechanic
Vince's Autocare
12.2020 - 03.2021
- Assisted in diagnosing complex issues with vehicles, streamlining the repair process.
- Developed troubleshooting skills by working alongside experienced technicians during challenging repair projects.
- Adhered strictly to safety protocols while performing repairs, minimizing potential risks to self and others in the workshop environment.
Customer Relations Specialist
IKEA
03.2020 - 11.2020
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Promoted available products and services to customers during service, account management and order calls.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Diploma Of Automotive Technology - Automotive Technology
Brisbane Professional College
West End, QLD11-2022
Diploma Of Leadership And Management - Leadership And Management
Lead College
Haymarket, NSW01.2020
Skills
- Conscientious and Detail-Oriented
- Safety Standards
- Equipment Safety
- Positive Team Player
- Productivity and Time Management
- Hand and Power Tool Operation
- Valid Driver's license
- Preventive Maintenance
- Parts replacement
Certification
AUR30620 Certificate III in Light Vehicle Mechanical Technology
AUR40216 Certificate IV in Automotive Mechanical Diagnosis
Timeline
Automotive Technician
Toowong Mazda
10.2022 - Current
Commercial Cleaner
ASAP Commercial Cleaning
03.2021 - 10.2022
Apprentice Automotive Mechanic
Vince's Autocare
12.2020 - 03.2021
Customer Relations Specialist
IKEA
03.2020 - 11.2020
AUR30620 Certificate III in Light Vehicle Mechanical Technology
AUR40216 Certificate IV in Automotive Mechanical Diagnosis
Diploma Of Automotive Technology - Automotive Technology
Brisbane Professional College
Diploma Of Leadership And Management - Leadership And Management
Lead College
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