Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Phamcao

Sydney

Summary

Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in said role

Overview

4
4
years of professional experience

Work History

Store Associate

Woolworths
03.2022 - 02.2023
  • Maintained clean and organized store environment to promote safety and efficiency.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.

Store Associate

BWS
11.2022 - Current
  • Learnt products to better assist customer's needs to give the best experience possible
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Operated point-of-sale system accurately for efficient transaction processing.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.

Education

High School Diploma -

Cecil Hills High School
Cecil Hills, NSW
11-2021

Skills

  • Active listening techniques
  • Team collaboration
  • Patience and empathy demonstration
  • Problem-solving acumen

Languages

English
Native or Bilingual
Vietnamese
Limited Working

Timeline

Store Associate

BWS
11.2022 - Current

Store Associate

Woolworths
03.2022 - 02.2023

High School Diploma -

Cecil Hills High School

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Joshua Phamcao