Accomplished service delivery manager with experience in supervising the day-to-day operations of one of the major rail safeworking suppliers in NSW. Eager to forge a new hands on and rewarding career path within the transport industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Delivery Manager (NSW)
Programmed Skilled Workforce
Seven Hills, NSW
07.2021 - Current
Responsible for managing a team of 3 resourcing specialist to roster and deploy over 120 safeworking & labour staff.
Collaborated with various clients and stakeholders to map out safeworking requirements across multiple large-scale projects.
Proactively worked with clients to forward plan projects by designing Worksite Protection Plans and Corridor Access Approvals for submission.
Experience in responding to and reporting on safeworking breaches and incidents. Setting corrective actions, if necessary, by preparing and distributing lessons learnt and providing workshops.
Collaborated with HSE Team to develop Safe Work Method Statements (SWMS) and Workplace Risk Assessments (WRAs) to align with industry, regulatory and organizational standards.
Rail Protection Officer
Programmed Skilled Workforce
Various Locations, NSW
02.2018 - Current
Successfully delivered safeworking duties across complex areas with Tier 1 Contracting companies.
Coordinating with various stakeholders to organize track access for work crews and ensuring the safe completion of all works.
Trained more than 20+ new to industry Protection Officers by providing onsite mentoring and ongoing coaching throughout their careers.
Strength and Conditioning Intern
Blacktown Workers Sea Eagles
Blacktown, NSW
11.2018 - 08.2019
Designed and implemented training programs to improve athletic performance of reserve grade level athletes.
Collaborated with physiotherapist, coaches, and general practitioners to develop an appropriate training program to rehabilitate injured athletes back to playing level.
Education
Diploma - Project Management
TAFE NSW
Online
Bachelor of Health Sciences - Sport And Exercise Science
Western Sydney University
Sydney, NSW
10.2019
High School Certificate -
Thomas Reddall High School
Ambarvale, NSW
09.2015
Skills
Project Planning & Delivery
Collaboration
Conflict Resolution
Decision Making
Certification
Protection Officer Level 4 (TfNSW & ARTC)
Handsignalling Level 2 (TfNSW & ARTC)
Electrical Permit Holder
Construction Industry White Card
Currrent C Class Driver's license
Rail Industry Worker Card (RIW)
Technical Skills
Microsoft Office Suite
Drawboard PDF Pro
Referees
Available upon request
Timeline
Service Delivery Manager (NSW)
Programmed Skilled Workforce
07.2021 - Current
Strength and Conditioning Intern
Blacktown Workers Sea Eagles
11.2018 - 08.2019
Rail Protection Officer
Programmed Skilled Workforce
02.2018 - Current
Diploma - Project Management
TAFE NSW
Bachelor of Health Sciences - Sport And Exercise Science