Joshua Polizzi
Westmeadows
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
18
18
years of professional experience
Work History
Service Specialist
SIEMENS
01.2023 - Current
- Collaborated with engineering teams to troubleshoot complex system issues.
- Assisted in installation and configuration of Siemens products at customer sites.
- Maintained accurate service records using company software tools and systems.
- Provided technical support to clients, enhancing customer satisfaction levels.
- Trained new technicians on safety protocols and equipment handling procedures.
- Implemented improvements in service delivery processes to increase efficiency.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Fostered culture of continuous improvement, encouraging feedback and suggestions from team members.
- Boosted customer satisfaction with prompt and efficient troubleshooting of equipment issues.
Maintenance Coordinator
ST. VINCENTS HOSPITAL
03.2017 - 01.2023
- Coordinated maintenance schedules to ensure optimal operational efficiency across hospital facilities.
- Assisted in managing vendor relationships, facilitating timely service delivery and equipment maintenance.
- Monitored inventory levels of maintenance supplies, ensuring availability for ongoing facility needs.
- Implemented preventive maintenance programs, reducing downtime and enhancing equipment reliability.
- Collaborated with departments to address maintenance requests promptly, improving overall satisfaction with services.
- Developed and maintained documentation for maintenance activities, ensuring compliance with healthcare regulations.
- Supported training initiatives for staff on safety protocols and proper use of tools and equipment.
- Utilized computerized maintenance management systems to track work orders and monitor performance metrics.
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
- Improved equipment uptime by implementing preventive maintenance schedules and coordinating routine inspections.
- Developed maintenance reports to assess program success and inform operational decisions.
Maintenance Electrician
ST. VINCENTS HOSPITAL
06.2015 - 03.2017
- Conducted routine electrical maintenance on hospital equipment to ensure optimal performance and safety compliance.
- Diagnosed and repaired electrical issues throughout facility, minimizing downtime and enhancing operational efficiency.
- Assisted in installation of lighting systems and emergency power supplies, contributing to improved safety protocols.
- Performed preventive maintenance checks on electrical systems, ensuring reliability and adherence to hospital standards.
- Collaborated with multidisciplinary teams to support facility upgrades and renovations, enhancing patient care environments.
- Implemented safety procedures for handling high-voltage equipment, promoting a culture of workplace safety among peers.
- Maintained accurate records of repairs and inspections, supporting compliance with regulatory requirements and audits.
- Trained new staff on electrical safety practices and equipment operation, fostering knowledge sharing within the team.
- Inspected electrical equipment to assure it was operating correctly.
- Responded to fault and wiring issues, identifying hazards and problems.
- Installed new equipment and modified existing equipment.
- Conducted preventive maintenance on equipment.
- Reduced downtime by promptly troubleshooting and repairing electrical issues in industrial machinery.
- Collaborated closely with other maintenance professionals to coordinate repairs efficiently without disrupting daily operations.
- Conducted periodic assessments of maintenance tools and equipment, ensuring they were in proper working order to maximize workplace efficiency.
- Completed complex repair tasks swiftly while adhering to strict quality standards, minimizing impact on production timelines.
- Maintained accurate documentation of completed repairs and maintenance activities, keeping management informed of ongoing projects and potential concerns.
Director
AEPEX ELECTRICS
01.2014 - 01.2017
- New Home Wiring
- Rewiring
- Testing
- Completing Certificates of Compliance
- Fault Finding
- Take Payment
- Lodge paperwork
- Light & Power
- Data, TV & Phone
- Electrical Maintenance
L & O TECHNOLOGIES
06.2012 - 03.2014
- Rough-ins
- Fit Offs
- Lighting Circuits
- Power Circuits
- 3 Phase
- Single Phase
- Installing Electrical Appliances
- Fault Finding
- Testing
- Underground/Aerial Cabling
- Maintenance
- Display Home Installation
DALKEITH ELECTRICS
01.2011
- Lighting Circuits
- Power Circuits
- 3 Phase
- Single Phase
- Installing Electrical Appliances
- Fault Finding
- Testing
- Underground/Aerial Cabling
- Maintenance
- Data Cabling
- Television & Speaker Installation
DEZIGN ELECTRICS
01.2009 - 01.2011
- Rough-ins
- Fit Offs
- Lighting Circuits
- Power Circuits
- 3 Phase
- Single Phase
- Installing Electrical Appliances
- Fault Finding
- Testing
- Underground/Aerial Cabling
- Maintenance
- Display Home Installation
Apprentice
DD & ED ELECTRICAL SERVICES
01.2008 - 01.2009
- Rough-ins
- Fit Offs
- Lighting Circuits
- Power Circuits
- 3 Phase
- Single Phase
- Installing Electrical Appliances
- Fault Finding
- Alarms
- Testing
- Underground/Aerial Cabling
Education
Graduate Certificate - Management
AIM Business School
01.2024
Certificate III - Electrotechnology (Systems Electrician)
Victoria University
01.2010
Certificate I - Pre-Apprenticeship in Electrotechnology
RMIT University
A-Grade Electricians Licence - undefined
Energy Safe Victoria
Cert IV - Building & Construction/Work Safety Practises
Builders Academy
Thermography Level 1 - Infrared Thermography
IPI Industries
Thermography Level 2 - Infrared Thermography
IPI Industries
Year 12 - VCE Subjects
Penola Catholic College
01.2006
Certificate - Vet Engineering Studies
Kangan Batman Tafe
01.2006
Skills
- Problem-solving
- Teamwork and collaboration
- Time management
- Safety awareness
- Customer service
- Attention to detail
- Work prioritization
- Flexible schedule
- Creativity and innovation
- Heavy lifting
- Work site organization
- Relationship building
Hobbies and Interests
Enjoy spending time outdoors and engaging in activities that promote mindfulness and well-being. Regularly participates in exercise such as walking and fitness training to maintain focus and energy. Finds value in nature and mindfulness practices as a way to support personal balance and professional performance. Also enjoys spending quality time with family and friends to maintain strong personal connections and a healthy work-life balance.
STRENGTHS:
- Ability to work well individually and in a group
- Ability to work under pressure and to accept responsibility
- Ability to finish a task correctly and by the due date
- High standard of organisational skills
Languages
English
Full Professional
Timeline
Service Specialist
SIEMENS
01.2023 - Current
Maintenance Coordinator
ST. VINCENTS HOSPITAL
03.2017 - 01.2023
Maintenance Electrician
ST. VINCENTS HOSPITAL
06.2015 - 03.2017
Director
AEPEX ELECTRICS
01.2014 - 01.2017
L & O TECHNOLOGIES
06.2012 - 03.2014
DALKEITH ELECTRICS
01.2011
DEZIGN ELECTRICS
01.2009 - 01.2011
Apprentice
DD & ED ELECTRICAL SERVICES
01.2008 - 01.2009
Certificate III - Electrotechnology (Systems Electrician)
Victoria University
Certificate I - Pre-Apprenticeship in Electrotechnology
RMIT University
A-Grade Electricians Licence - undefined
Energy Safe Victoria
Cert IV - Building & Construction/Work Safety Practises
Builders Academy
Thermography Level 1 - Infrared Thermography
IPI Industries
Thermography Level 2 - Infrared Thermography
IPI Industries
Certificate - Vet Engineering Studies
Kangan Batman Tafe
Graduate Certificate - Management
AIM Business School
Year 12 - VCE Subjects
Penola Catholic College
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