Joshua Prior
SYDNEY,NSW
Summary
Adaptable professional with experience in dispatch, hospitality, and workshop support. Known for strong communication, customer service, and teamwork, with a track record of resolving delays, handling complaints calmly, and supporting safe, organized operations. Work well under the pump.
Overview
8
8
years of professional experience
Work History
Dispatcher
Woolworths CFC
Mascot, NSW
07.2023 - Current
- Coordinated delivery schedule updates for warehouse teams, drivers, and stores to ensure timely dispatch.
- Resolved transport delays, missing loads, and dock issues to maintain smooth operations during dispatch.
- Trained new dispatch staff on Woolworths CFC procedures and safety practices to enhance team readiness.
- Operated pallet jack to move pallets through warehouse receiving and shipping areas.
- Prepared pallets for order fulfillment and dock loading in the employer warehouse.
- Loaded and unloaded freight from trailers using pallet jack and hand truck.
- Sorted shipments by route priority and dispatch schedule.
Bartender and Gaming Attendant
Matraville Hotel and Matraville RSL
Matraville, NSW
05.2022 - 07.2023
- Processed drink orders and payments using POS systems to ensure accurate transactions.
- Handled cash and balanced tills during peak service periods to maintain financial accuracy.
- Checked RSA compliance and served alcohol responsibly to guests.
- Maintained cleanliness of bar areas and equipment to promote safe service and enhance guest experience.
- Replenished bar fridges, glassware, and service stations throughout shifts.
- Followed alcohol awareness procedures to prevent intoxication and manage intoxicated guests.
- Handled customer complaints professionally and calmly.
- Built strong working relationships with coworkers through clear communication.
Apprentice Panel Beater
Franklin Smash Repairs
Matraville, NSW
11.2018 - 02.2021
- Removed damaged parts and reassembled vehicles, ensuring structural integrity post-repair.
- Inspected repaired panels for fit, finish, and alignment, guaranteeing quality before handover.
- Completed vehicle repairs to manufacturer specifications and safety standards.
- Applied putty to dents and sanded repaired areas, achieving a smooth finish for optimal paint adhesion.
- Followed repair instructions from senior technicians and workshop supervisors.
- Organized parts and materials throughout workshop to streamline operations.
- Cleaned work areas, tools, and equipment to support safe workshop operations.
Education
Community Services CERT IV
TAFE NSW
NSW07-2027
RSA/RCG
RSA/RCG Training
03-2022
High School Diploma -
Champagnat Catholic College Pagewood
Pagewood, NSW11-2018
Skills
- Client support and service
- Case coordination
- Community outreach
- Conflict resolution
- Schedule management
- Schedule coordination
Timeline
Dispatcher
Woolworths CFC
07.2023 - Current
Bartender and Gaming Attendant
Matraville Hotel and Matraville RSL
05.2022 - 07.2023
Apprentice Panel Beater
Franklin Smash Repairs
11.2018 - 02.2021
Community Services CERT IV
TAFE NSW
RSA/RCG
RSA/RCG Training
High School Diploma -
Champagnat Catholic College Pagewood