Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Rahiminia

Research Analyst
Sydney Olympic Park,NSW

Summary

Versatile team member with consistent employment history offering over 6 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

7
7
years of professional experience

Work History

Waiter

Criniti's: Italian Resturant
Sydney, 2154
06.2015 - 11.2019
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Online Personal Shopper

Woolworths Group
Sydney, NSW
11.2019 - Current
  • Supervisor of the night team, having the responsibility of the online department and managing the team.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Noted customer special requests, preferences and favorite products to enhance service and build brand loyalty.
  • Resolved customer complaints related to online orders with consistent satisfactory results.

Education

Bachelor of Business - Economics

Western Sydney University
Sydney, NSW
04.2022

Skills

  • Organization and Planning
  • Microsoft Excel
  • Professional Relationships
  • Customer Service
  • Verbal and Written Communication
  • Team Goals
  • Performance Goals
  • Effective Multitasking

Timeline

Online Personal Shopper

Woolworths Group
11.2019 - Current

Waiter

Criniti's: Italian Resturant
06.2015 - 11.2019

Bachelor of Business - Economics

Western Sydney University

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Joshua RahiminiaResearch Analyst