Joshua Redman
Werribee,Victoria
Summary
Enthusiastic and eager to grow into a new industry and learn about a new profession. Passionate about customer service and contributing to a successful team. Looking for full time administrative work.
Overview
4
4
years of professional experience
Work History
Liquor Store Clerk
First Choice Liquor Market
02.2023 - Current
- Offer advice and assistance to customers, paying attention to special needs or wants.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Performed cash, card and check transactions to complete customer purchases.
Telecommunications Technician
Antennas Out West
08.2021 - 01.2023
- Worked with clients to design a solution to their security needs.
- Installed and configured CCTV, Security Alarms, TV Antennas, Video Doorbells and General Non Electrical Cabling.
- Diagnosed and resolved complex customer issues for implementation, add-on, maintenance and support of voice, data and security systems.
- Responded to service requests at short notice, up to 8 per day.
- Coordinated installation of new users and relocations of existing users.
Shift Supervisor (Manager)
McDonalds, Maltby Bypass
10.2019 - 08.2021
- Consulting with management team on restaurant goals.
- Managing crew tasks, breaks and customer complaints.
- Training new crew on working at McDonalds (10+).
- Repairing broken or non functional equipment.
- Managing stock in the store and assisting with deliveries.
Education
Diploma of Emergency Health Care -
Australian Paramedical College
Certificate III - Telecommunications
Comtech Training
Port Melbourne, VIC01.2023
Year 12 Senior VCAL -
MacKillop Catholic Regional College
Werribee2020
Skills
- HLTAID014 (Advanced First Aid)
- HLTAID015 (Advanced Resus)
- Customer Relations
- Time Management
Volunteer Experience
Secretary - Werribee Fire Brigade
2022 - current
- Interviewing and selection of new firefighters.
- Dealing with all brigade correspondence in and out.
- Accountable for brigade finances and portfolio.
- Management and Organization of Brigade Management Team including scheduling meetings and agenda.
- Management of a Brigade Assistant Secretary and Brigade Treasurer.
Firefighter - Werribee Fire Brigade
2013 - current
- Operational Firefighter since 2019.
- Gained First Aid response experience and qualifications.
Assistant Secretary at the Werribee Fire Brigade
2021 - 2022
- Dealing with all brigade minuets for meetings.
- Assisting and completing tasks for the brigade secretary.
Achievements
2023 Fire Fighter of the Year
Werribee Fire Brigade fire fighter of the year for 2023.
2022 Lalor Hero Award
A recipient of the 2022 Lalor Heros Award. Awarded to local heroes in the Lalor community for outstanding service, dedication and community spirit by local member of parliament Joanne Ryan.
Most Improved Team Member of the Year (2020)
McDonald's Maltby Bypass.
Business Standards Valuation Manager (2021)
Store Yearly Review with a rating of 98.6% or AAA Rating.
5 Years of Service (CFA)
2019.
Timeline
Liquor Store Clerk
First Choice Liquor Market
02.2023 - Current
Telecommunications Technician
Antennas Out West
08.2021 - 01.2023
Shift Supervisor (Manager)
McDonalds, Maltby Bypass
10.2019 - 08.2021
Diploma of Emergency Health Care -
Australian Paramedical College
Certificate III - Telecommunications
Comtech Training
Year 12 Senior VCAL -
MacKillop Catholic Regional College
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