Joshua Rhodes

In this role, I was responsible for overseeing the entire delivery management process, including booking deliveries, coordinating with drivers, liaising with customers, and collaborating with the customer service team to ensure timely and accurate order fulfillment. I managed the picking and packing of orders to ensure safe and efficient transit. Additionally, I conducted weekly stocktakes, prepared costings for invoicing, and handled Officeworks orders. I also performed regular Occupational Health & Safety (OH&S) walkthroughs and audits to maintain a safe working environment. During my tenure, I gained proficiency in using the SAP interface to streamline operations and improve efficiency.

Quickly learn and apply new skills to enhance efficiency and productivity. Execute daily tasks with precision while maintaining a positive and professional work environment. Adapt to flexible schedules, including night, weekend, and holiday shifts. Manage a core team of drivers and assistants, oversee a small fleet of trucks, and coordinate logistics to optimize operations. Utilize critical thinking to analyze challenges, evaluate solutions, and make informed decisions.

Maintained excellent attendance, strong work habits, and a proactive attitude toward learning new job functions. Arranged deliveries at destinations based on location, customer requests and instructions. Operated pallet jacks, handcarts, and dollies to transport products safely and efficiently. Ensured proper load security to prevent damage during transit. Used forklifts and other equipment to load items onto trucks. Assisted drivers with deliveries to both residential and commercial locations. Consistently demonstrated strong communication and customer service skills, ensuring positive interactions with customers.

Planted trees for over eight hours daily while navigating challenging terrains, including rocky, slippery, and sloped landscapes. Maintained exceptional planting quality in all weather conditions, including rain and hail. Walked at least 16 km per day across uncultivated land while carrying up to 20 kg of trees. Collaborated with team members to ensure tasks were completed efficiently and to the highest standards. Took on additional responsibilities such as loading and unloading trees, watering on rest days, gathering firewood for evening fires, preparing buggies each morning, and cleaning trucks to maintain operational readiness.

Handled hot oil safely while emptying liquid drums and maintaining proper disposal procedures. Cleaned and maintained the filtration pit to ensure efficient oil processing. Prepared drums for customers by inspecting, fixing, and cleaning them to meet quality standards. Recorded transactions by writing accurate receipt dockets for each oil drop-off. Assisted with tank farm maintenance to uphold safety and operational efficiency. Operated a forklift to transport, organize, and store oil drums and tanks securely.

Conducted thorough quality checks on each piece of aluminium to ensure compliance with standards. Consistently met required weight targets for each shift. Operated overhead gantry cranes to safely transport materials. Managed ageing-out ovens and performed related computer-based tasks. Used forklifts to empty scrap bales, load trucks, and move orders for customer fulfillment. Operated a walking straddle stacker for efficient material handling. Packed aluminium into boxes and cases while performing heavy lifting as part of daily operations.

Delivered orders promptly while ensuring excellent customer service. Prepared and cooked pizzas to high-quality standards. Assisted customers in person and over the phone, handling inquiries and orders efficiently. Maintained cleanliness and organization in the kitchen to uphold health and safety standards. Performed food preparation tasks, including preparing pizza dough for each shift, to ensure smooth kitchen operations.

Quickly adapt to new work sites and environments, ensuring efficiency and productivity. Take initiative in identifying and addressing potential safety hazards to protect both myself and coworkers. Approach all tasks with a hands-on mindset, actively contributing to team efforts. Maintain a strong work ethic and a positive attitude, recognizing the importance of representing the company professionally. Commit to working hard and staying focused to complete tasks effectively.

Performed food preparation, assembly, and presentation to maintain high-quality standards. Ensured efficient and accurate meal production in a fast-paced environment. Earned the New Zealand Certificate in Food and Beverage Service (Quick Service Restaurants Services), demonstrating expertise in industry best practices and customer service excellence.