Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Richter

Greenwith,SA

Summary

I am currently a retail professional with a proven track record at Officeworks Elizabeth, recognized for driving sales and enhancing customer satisfaction. I have developed strong communication and teamwork skills, in a fast-paced retail environment, providing efficient and friendly support to diverse clientele. I contributed to winning 'Store of the Year' through effective problem-solving and personalized service. I displayed strong customer service and technological knowledge at the start of my employment, which i was rewarded with a move to the 'Tech-Team'. I have shown my eagerness to improve and achieve results in a team environment. I have worked at Officeworks close to four years which shows commitment and dependableness.


I achieved my ATAR in 2023 at Golden Grove High School. I achieved multiple academic awards during my study at GGHS. I maintained strong attendance rates highlighting my desire to learn. I captained the school football team in 2023, while not winning a game against superior opponents, I created a strong, positive environment where we punched above our weight. This shows strong leadership skills in a position where results were not ideal.


I am currently undertaking a Bachelor's degree of Criminology at the University of Adelaide. I am in my second year, having completed over half of the course work to achieve my Bachelor's. I have completed coursework on cybersecurity, policing and currently completing coursework on criminal network analysis and global terrorism.


I am eager to apply my skills in communication, teamwork and leadership while also enhancing my extensive research abilities and passion for results in new challenges.

Overview

4
4
years of professional experience

Work History

Retail Worker

Officeworks Elizabeth
09.2021 - Current
  • Worked in a close team environment as one of the tech team members that lead the store to win multiple company wide sales competitions.
  • Helped the store win 'Store of the Year' in the region and nationally for Officeworks in the 24/25 FY by providing consistently good customer service and meeting sales targets.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Provided customers with support with their technology problems and queries.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Woolworths Junior Cricket Blast Coordinator

Golden Grove Cricket Club
09.2021 - 11.2021
  • Organised and ran an inclusive program designed to help develop fundamental cricketing skills to children
  • Promoted team work among the children to help develop a lifelong skill
  • Developed and amended training drills to suit the needs of the children to help continue their development
  • Communicated effectively to the children to maintain the cohesion of the drills while also providing communication to the parents on the children's progress

Education

Bachelor's - Criminology

University of Adelaide
Adelaide, SA
12-2026

High School Diploma -

Golden Grove High School
Golden Grove
11-2023

Skills

  • Extensive research and analysis skills
  • Strong social skills enabling myself to work in a team environment effectively
  • Effective communication skills
  • Eager to learn and develop life skills
  • Strong desire to achieve results

Timeline

Retail Worker

Officeworks Elizabeth
09.2021 - Current

Woolworths Junior Cricket Blast Coordinator

Golden Grove Cricket Club
09.2021 - 11.2021

Bachelor's - Criminology

University of Adelaide

High School Diploma -

Golden Grove High School
Joshua Richter