Joshua Robson
Petersham,New South Wales
Summary
Highly disciplined and focused individual consistently striving to give 110% to every task. Extensive experience in customer service and conflict resolution, excelling under pressure and thriving when pushed beyond expectations. Adaptable and efficient whether working collaboratively or autonomously. Important to note a gap in employment from 2018 to 2022, willing to discuss circumstances with prospective employers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitperson
Urbano Organic Coffee Traders
04.2024 - Current
- Running food to guests.
- Taking orders over the phone.
- Taking payments and balancing tills.
- Attending to guests needs/answering enquires.
- Arranging shelves and organising stock.
Waitperson
Caffe Amici
03.2022 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Safely dispensing alcoholic beverages in compliance with Responsible Service of Alcohol (RSA) guidelines.
Store Manager
Pizza Hut
01.2017 - 06.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Diploma - Screen And Media
Sydney Film School (SFS)
Sydney, NSW12-2024
Bachelor of Arts - Acting
Academy of Film Theatre And Television (JMC)
02.2023
Skills
- Flexible and Adaptable
- Hard working
- Cleanliness
- Active Listener
- Problem-Solving
- Supervision and Leadership
- Critical Thinking
Certification
Lazorous Lebrakis (Urbano)
0404966997
Cliff Young (Caffe Amici)
0426659666
Tanya Pankush (Pizza Hut)
0404611030
Timeline
Waitperson
Urbano Organic Coffee Traders
04.2024 - Current
Waitperson
Caffe Amici
03.2022 - 03.2024
Store Manager
Pizza Hut
01.2017 - 06.2018
Bachelor of Arts - Acting
Academy of Film Theatre And Television (JMC)
Lazorous Lebrakis (Urbano)
0404966997
Cliff Young (Caffe Amici)
0426659666
Tanya Pankush (Pizza Hut)
0404611030
Diploma - Screen And Media
Sydney Film School (SFS)
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