Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Robson

Petersham,New South Wales

Summary

Highly disciplined and focused individual consistently striving to give 110% to every task. Extensive experience in customer service and conflict resolution, excelling under pressure and thriving when pushed beyond expectations. Adaptable and efficient whether working collaboratively or autonomously. Important to note a gap in employment from 2018 to 2022, willing to discuss circumstances with prospective employers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Waitperson

Urbano Organic Coffee Traders
04.2024 - Current
  • Running food to guests.
  • Taking orders over the phone.
  • Taking payments and balancing tills.
  • Attending to guests needs/answering enquires.
  • Arranging shelves and organising stock.

Waitperson

Caffe Amici
03.2022 - 03.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Safely dispensing alcoholic beverages in compliance with Responsible Service of Alcohol (RSA) guidelines.

Store Manager

Pizza Hut
01.2017 - 06.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

Diploma - Screen And Media

Sydney Film School (SFS)
Sydney, NSW
12-2024

Bachelor of Arts - Acting

Academy of Film Theatre And Television (JMC)
02.2023

Skills

  • Flexible and Adaptable
  • Hard working
  • Cleanliness
  • Active Listener
  • Problem-Solving
  • Supervision and Leadership
  • Critical Thinking

Certification

Lazorous Lebrakis (Urbano)

0404966997


Cliff Young (Caffe Amici)

0426659666


Tanya Pankush (Pizza Hut)

0404611030

Timeline

Waitperson

Urbano Organic Coffee Traders
04.2024 - Current

Waitperson

Caffe Amici
03.2022 - 03.2024

Store Manager

Pizza Hut
01.2017 - 06.2018

Bachelor of Arts - Acting

Academy of Film Theatre And Television (JMC)

Diploma - Screen And Media

Sydney Film School (SFS)

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Joshua Robson