Dynamic team member with extensive experience in working in a fast paced, often stressful environment. Proven track record of achieving goals through strategic planning and effective communication. Skilled in fostering a culture of inclusiveness and continuous improvement.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Committed to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
Work History
Supervisor Infantry Company Operations (Part Time)
Australian Defence Force-Army
07.2005 - 09.2024
Oversaw daily operations of the Unit, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization's core values. Leading by example and fostering a culture of inclusiveness and excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Managed and mentored Soldiers in their career development.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Managed diverse teams, promoting inclusive work environment that leveraged individual strengths.
Oversaw and maintained compliance with Defence regulations and policies, ensuring safe and legal operational environment.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Generated reports detailing findings and recommendations.
Helped meet changing demands by recommending improvements to systems or procedures.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Store Manager
Earth Markets
02.2015 - 03.2021
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Department Manager
Woolworths Supermarket
04.1996 - 11.2014
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Certificate IV in Leadership And Management -
Department of Defence
05-2021
High School Certificate -
Normanhurst Boys High School
Sydney, NSW
01-1997
Skills
Time management abilities
Continuous improvement
Attention to detail
Decision-making
Processes and procedures
Relationship building
Verbal and written communication
Safety protocols
Coaching and mentoring
Documentation and reporting
Risk management
Teamwork and collaboration
Problem-solving
Multitasking Abilities
Professional demeanor
Reliability
Accomplishments
Awarded the the Soldiers Medallion in 2008 as a junior Soldier for exceptional contributions to the Unit.
Awarded the Australia Day Medallion in 2018 for dedication and professionalism as an Infantry Platoon Sergeant.
Interests
Travelling to famous landmarks, historical sites, and cultural attractions both overseas and within Australia
Road and camping trips to explore remote parts of Australia
Enjoy maintaining a regular exercise routine for overall physical fitness and mental well-being
Avid historical Reader
Timeline
Store Manager
Earth Markets
02.2015 - 03.2021
Supervisor Infantry Company Operations (Part Time)