Joshua Sherriff
Speers Point
Summary
Proven to excel in fast-paced environments, I enhanced customer satisfaction at Umi Japanese Restaurant through attentive service and upselling techniques, contributing to increased walk-in business. Skilled in customer service and cleanliness, my background also includes streamlining medical equipment setup at Hunter Perfusion, improving patient treatment times.
Friendly and adaptable, with strong passion for customer service. Knowledgeable about food and beverage safety standards and delivering prompt, courteous service. Dedicated to creating memorable dining experiences and contributing to positive team atmosphere.
Overview
3
3
years of professional experience
Work History
Waiter/Delivery Driver
Umi Japanese Restaurant
01.2024 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Communicated with kitchen staff to enable accurate food preparation.
- Promoted specials or upsold items to increase average check amount.
Medical Equipment Maintainer
Hunter Perfusion
01.2024 - Current
- Enhanced patient care by ensuring proper installation and maintenance of medical equipment.
- Ensured compliance with industry regulations by following strict guidelines during the installation process.
- Served as a valuable resource for hospital staff, addressing questions and concerns related to medical equipment functionality.
- Inspected, tested and calibrated medical equipment before installing.
- Maintained safe work environment and adhered to privacy regulations.
- Increased efficiency in equipment setup, streamlining processes for faster patient treatment times.
Fast Food Cook
Pizza Inn Edgeworth
01.2023 - 08.2025
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Cleaned and sanitized work areas, utensils and equipment.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Practiced proper safety and sanitation standards.
- Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
- Demonstrated versatility by quickly adapting to new recipes and menu offerings as needed by the establishment.
- Prepared food items according to recipe to drive quality and consistency.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Trained and assisted new kitchen staff members.
Education
High School Diploma -
Macquarie College
Glendale11-2024
Skills
- Customer service
- Attention to detail
- Order taking
- Cleanliness
- Cash handling
- Decision-making
- Table setting
- Safe food handling
- Accurate money handling
- Sales techniques
- Basic math
- Food presentation
- Item promotion
Timeline
Waiter/Delivery Driver
Umi Japanese Restaurant
01.2024 - Current
Medical Equipment Maintainer
Hunter Perfusion
01.2024 - Current
Fast Food Cook
Pizza Inn Edgeworth
01.2023 - 08.2025
High School Diploma -
Macquarie College
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