Joshua Shoudra
Kearney Springs
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Automotive Parts Interpreter
NAPA Auto Parts
11.2023 - Current
- Gaining product knowledge with training provided and books on hand
- Presenting available part options to customers, explaining features and benefits of the part to facilitate informed decisions for the customer
- Admin work such as making orders and maintaining customer accounts
- Using information given about vehicle to identify the correct parts for it
- Communication with customers and team members either on the phone or in person
- Constantly hitting sales targets for the month and other targets as well such as margin targets along with being the busiest store in SEQ.
- I have also worked along the way with trucks such as Case IH, Iveco, Kenworth etc
- I have also done full air con kit outs for tractors using Reddot Rooftops/Heater units
Warehouse Storeperson
NAPA Auto Parts
05.2022 - 11.2023
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Assisted in the development and implementation of new warehouse layout designs, improving workflow efficiency and minimizing congestion during peak periods.
Bistro Waiter
Eastlakes Football Club
01.2020 - Current
- Delivering meals, looking after customers, taking orders and payment
- Kitchen hand tasks as required and general cleaning
- Maintained a clean and organized dining area, contributing to an enjoyable dining experience for guests.
- Supported team members during busy shifts, ensuring seamless coordination of orders and timely delivery of meals.
Crew Trainer
KFC
09.2018 - 06.2023
- Company Overview: Frequently No.1 in Yum! franchise for drive through peak speeds
- Over the counter orders, drive through, picking and packing
- Employee of the Year 2021
- Frequently No.1 in Yum! franchise for drive through peak speeds
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Education
Certificate 3 - Hospitality
High School Diploma -
Gungahlin College
Gungahlin10.2021
Responsible Service of Alcohol -
Skills
- 100% commitment towards workplace safety and zero harm
- Great communication skills and a team player
- Great socialising skills and energetic towards team members and customers
- Very eager to learn new areas and strive to become the best I can be
- Flexible and adaptable
- Computer skills
Timeline
Automotive Parts Interpreter
NAPA Auto Parts
11.2023 - Current
Warehouse Storeperson
NAPA Auto Parts
05.2022 - 11.2023
Bistro Waiter
Eastlakes Football Club
01.2020 - Current
Crew Trainer
KFC
09.2018 - 06.2023
Certificate 3 - Hospitality
High School Diploma -
Gungahlin College
Responsible Service of Alcohol -
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