Summary
Overview
Work History
Education
Skills
Traits
Affiliations
Interests
Timeline
Generic

Joshua Smart

Armadale

Summary

Specificatiopn Sales / Project Manager / BDM with a passion for driving growth in the Architectual/design sector. Demonstrated innovative sales target management and new business development strategies. Success rooted in building strong relationships and ensuring customer satisfaction. Consistently surpass ambitious sales goals. Experience engaging high-caliber clients such as lighting specifiers, interior designers, and architects. Adopted a consultative approach focused on understanding client needs to deliver mutually beneficial outcomes. Proactive and solution-oriented attitude vital in providing exceptional service and fostering long-lasting partnerships.

Overview

14
14
years of professional experience

Work History

Sales Project Manager / BDM / Specification Sales

Euroluce
06.2023 - 02.2025
  • Euroluce point of contact for Architects/Interior designers/lighting engineers to showcase high-end decorative and architectural European brands.
  • Lighting industry resource for current trends, products, technology and suppliers.
  • Identified new market opportunities and developed tailored strategies to capitalize on them.
  • Developed strong relationships with clients to maintain ongoing business opportunities.
  • Cultivated a positive work environment, fostering teamwork and collaboration among staff members.
  • Negotiated advantageous contracts with vendors, reducing costs and improving profit margins.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Attended industry events and conventions to explain sales opportunities.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Basic lighting design consultation and recommendation.
  • Created customized proposals that effectively addressed clients'' unique needs and pain points while showcasing our value proposition as a solution provider.

Area Sales Manager Victoria and Tasmania

ROBUS LED GROUP
03.2020 - 05.2023
  • Highly Autonomous role
  • Time and calendar management
  • Sales strategy and account management
  • Developing and maintaining strong relationships with customers, wholesalers, and contractors
  • High level discussions with Builders, Architects, specifiers etc
  • To promote ROBUS lighting products in large scale and ongoing projects
  • Representing the business at conferences, trade fairs and networking events
  • Maximizing new business development opportunities
  • Presentation of new products and NPD
  • Setting and surpassing sales figure targets on a regular basis
  • Establishing, maintaining, and expanding my customer base
  • Expanding product spread with existing customers
  • Increasing business opportunities through various routes to market
  • Compiling and analysing sales figures
  • Collecting customer feedback and market research
  • Keeping up to date with new products, competitors, and industry trends
  • Organising promotions/events in branches and in public spaces
  • Setting long-term investment and revenue targets with wholesaler groups and individual branches
  • Regular interstate travel and time away from home
  • Forecasting on individual sales and new product sales
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.

Senior B2B Sales Executive

Alsco Pty Ltd
03.2015 - 03.2020
  • Company Overview: Alsco as a business is a linen rental service, catering mainly to the hospitality industry
  • My role of 5 years at Alsco saw me drive new business sales opportunities through a wide range of products and services across Melbourne
  • I identified and introduced Alsco product lines and services to our many clients across multiple industry categories
  • Alsco as a business is a linen rental service, catering mainly to the hospitality industry
  • Experience within a dynamic B2B sales environment
  • Solution sales
  • Negotiation expertise
  • A Large focus on customer experience and satisfaction
  • An absolute 'hunter' mentality
  • Proven track record of new business sales achievements year after year
  • The ability to achieve targets
  • New business revenue and data KPI's
  • An understanding of solution selling processes
  • Sound knowledge of the sales process, including Cold Calling experience
  • An ability to prepare, implement & maintain territory plans
  • Proactive, enthusiastic, self-starter attitude
  • A team player mentality and capable of seeing the bigger picture
  • A hunger to succeed
  • Excellent presentation and communication skills
  • Efficient in CRM and reporting
  • A strong personality displaying resilience, confidence and determination
  • The ability to thrive in an autonomous sales role

Sales Executive

Nick Theodossi Prestige Cars
09.2013 - 03.2015
  • Company Overview: NTPC is Melbourne's Largest Prestige Car Dealership
  • I was one of Nick's top performers and gained a huge insight into how to convert showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate vehicle
  • Understand the characteristics, capabilities, and features of all cars, and provide the potential customer with detailed information, including comparing different competitive models
  • Building a rapport with potential customers to improve the possibility of a sale in the future
  • Maintain a customer database and communicating with them
  • Assist customers with completing the relevant paperwork required for a successful sale to be processed
  • Maintaining reporting structures and recording sales and inventory on our CRM software


Bar and Restaurant Manager

Comme Melbourne
01.2011 - 02.2015
  • Prepare weekly schedules for bartenders, back of house and serving staff to adequately cover all shifts
  • Provide coverage in case of employee absence and adjust staffing as necessary to meet business demands
  • Monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or abuse by staff
  • Requisition purchases as needed
  • Oversee cleanliness of staff and physical bar area, paying special attention to possible health hazards and code violations
  • Review sales and beverage costs and reconcile any discrepancies in accounting
  • Ensure proper cash management
  • Resolve customer complaints promptly and according to company guidelines
  • Oversee the preparation of beverages and ensure quality of product served
  • Proficiency with point-of-sale software
  • Extensive working knowledge of alcoholic and non-alcoholic beverages
  • Knowledge of local and state regulations related to alcohol service and health code compliance
  • Competency in resource management and inventory control
  • Customer service orientation
  • Knowledge of basic accounting principles, personnel management, and marketing

Education

Vocational Certificate - Lighting Design

RMIT Melbourne
Melbourne, VIC
11-2025

Skills

  • Specifier Relationship Management
  • Sales presentations
  • Proficient Time Management
  • Project Oversight
  • Proficient in CRM Software
  • Quote Preparation
  • Sales pipeline management
  • Verbal and written communication
  • Relationship building
  • Positive and upbeat
  • Sales operation
  • Business development and planning

Traits

  • Tenacity
  • Determination
  • Ambition
  • Empathy
  • Consideration
  • Positivity
  • Integrity

Affiliations

  • Vice president St Kilda Baseball Club

Interests

  • Gym Workouts
  • Yoga
  • Team Sports (Baseball, touch footbal)
  • High-Intensity Interval Training
  • Animal Care
  • Travel

Timeline

Sales Project Manager / BDM / Specification Sales

Euroluce
06.2023 - 02.2025

Area Sales Manager Victoria and Tasmania

ROBUS LED GROUP
03.2020 - 05.2023

Senior B2B Sales Executive

Alsco Pty Ltd
03.2015 - 03.2020

Sales Executive

Nick Theodossi Prestige Cars
09.2013 - 03.2015

Bar and Restaurant Manager

Comme Melbourne
01.2011 - 02.2015

Vocational Certificate - Lighting Design

RMIT Melbourne

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