Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Joshua Smith

Flagstone,QLD

Summary

Driven professional with a proven track record at Waste Water Solutions, excelling in customer relationship management and plumbing system repairs. Demonstrated ability to enhance customer satisfaction through effective communication and a strong work ethic, ensuring project success and timely completion. Skilled in multitasking and organization, consistently delivering results beyond expectations. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

9
9
years of professional experience

Work History

Waste Water Service Agent

Waste Water Solutions
02.2016 - 08.2024
  • Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Repaired plumbing systems, components, and equipment.
  • Disinfected water with chemicals such as chlorine in exact concentrations.

Education

High School

Flagstone State Community College
Jimboomba, QLD

Professional Development -

NDIS Commission
Australia

Skills

  • Customer Relationship Management
  • Documentation And Reporting
  • Complaint Handling
  • Excellent Communication
  • Multitasking and Organization
  • Strong Work Ethic
  • Family Communication

Additional Information

Licenses and checks held:

- First Aid + CPR certified

- Manual Handling certified

- Current Yellow, Blue, White cards

- Current NDIS worker screening check

- Current Police check

Timeline

Waste Water Service Agent

Waste Water Solutions
02.2016 - 08.2024

High School

Flagstone State Community College

Professional Development -

NDIS Commission
Joshua Smith