Joshua Staracek
Burpengary,QLD
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
Liquorland Kawana Waters
Kawana Waters
05.2024 - Current
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity
- Stock management including ordering stock, receipting stock, transferring stock to other stores and organising Christmas stock
- Recruited, trained and supervised new employees in accordance with company policies.
- Staff rosters, performance management, and dismissals.
- Financial management and proficiency with point-of-sale systems.
- Kept till neat and accurate and secured large bills in safe to minimize losses from theft.
- Ability to handle unexpected situations and resolve conflicts.
- Ensured compliance with all applicable laws and regulations related to the sale of liquor.
- Ability to work in a fast-paced environment.
- Ability to work in a team or independently when required.
Sales Assistant
Liquorland Caloundra Stocklands
Caloundra
05.2022 - 07.2024
- Handled returns and exchanges according to company policies.
- Placed special orders or called other stores to find desired items.
- Assisted in creating displays to promote products.
- Fostered relationships with customers to expand customer base and retain business.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Greeted customers to determine wants or needs.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
Delivery Driver, Shift Runner
Dominos
Burpengary
01.2015 - 12.2021
- Skills – Delivery driver, customer service, food preparation, management of team members, inventory, cash control
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Managed customer service inquiries and complaints in a timely manner.
- Planned and administered staff rosters.
- Coordinated with kitchen staff to ensure timely food preparation.
- Maintained accurate cash control.
- Controlled and organised food inventory.
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Delivered fresh food to customers across local area.
Assistant Manager
Dominos
West end
01.2019 - 01.2020
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Managed customer service inquiries and complaints in a timely manner.
- Planned and administered staff rosters.
- Coordinated with kitchen staff to ensure timely food preparation.
- Maintained accurate cash control.
- Controlled and organised food inventory.
Casual Labourer
Jam property services
01.2012 - 01.2015
- Operated equipment and machinery according to safety guidelines.
- Decorated gardens, paths and beds with stones or plants.
- Operated landscaping equipment to maintain grounds and remove trees.
- Raked, mulched and composted leaves.
- Provided excellent customer service by responding promptly to inquiries from clients regarding landscape services.
- Maintained inventory of landscaping supplies such as mulch, soil amendments, fertilizer.
- Performed general repairs on equipment as needed to keep them operational at all times.
- Cut and trimmed lawns using power mowers and edgers.
- Cared for lawns by mulching, aerating, weeding or grubbing.
Casual Shop Assistant
Foodworks
Burpengary
01.2011 - 01.2012
- Conducted regular inventory checks to ensure accurate stock levels.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Followed all safety and security procedures to minimize risks.
- Managed inventory levels on the shop floor, ensuring stock is replenished as needed.
- Handled cash register transactions accurately and efficiently.
Education
Year 12 -
Narangba valley state high school
01.2013
Certificate II -
retail operations
Certificate I -
Food handling
Skills
- Customer service
- Cash Management
- Stock management
- Store operations oversight
- Team leadership, training and coaching
- Staff rostering
- Interviews and hiring
- Talent recruitment
- Safety training
- Sales and marketing
- Conflict resolution
Certification
- Certificate II in Retail Operations
- Certificate I in Food Handling
References
- Shane Dryer, Liquorland Manager, Caloundra Stockland, 0402 717 893
- Mitch Hodkinson, Assistant Manager, Burpengary Dominos, 0478 112 144
- Paula Head, Owner, Jam Property Services, 0423 521 940
Timeline
Store Manager
Liquorland Kawana Waters
05.2024 - Current
Sales Assistant
Liquorland Caloundra Stocklands
05.2022 - 07.2024
Assistant Manager
Dominos
01.2019 - 01.2020
Delivery Driver, Shift Runner
Dominos
01.2015 - 12.2021
Casual Labourer
Jam property services
01.2012 - 01.2015
Casual Shop Assistant
Foodworks
01.2011 - 01.2012
- Certificate II in Retail Operations
- Certificate I in Food Handling
Year 12 -
Narangba valley state high school
Certificate II -
retail operations
Certificate I -
Food handling