Joshua Tang
Summary
- Quality driven, consistently aiming for high standards
- Initiative and willingness to learn
- Maintains strict discretion and confidentiality
- Extremely organized and enjoys administration
- Able to work in a team arrangement and strong interpersonal skills
- Demonstrates integrity, respect and teaming; building relationships based on doing the right thing; energy, enthusiasm and the courage to lead
Overview
5
5
years of professional experience
Work History
Academic Tutor
Self-employed
01.2022 - Current
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Supported students with helpful study habits and exam strategies.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Hospitality Worker
Terry's Kitchen
01.2021 - Current
- Established unique service goals to each venue to provide constant and excellent service.
- Acknowledged outstanding staff performance to boost morale.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Kept accounts in balance and ran daily reports to verify totals.
Study Skills Coach
Elevate Education
01.2023 - 08.2024
- Motivated students to become more confident, organised and more effective through comprehensive content filled sessions.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
- Assessed strengths and weaknesses of students to develop valuable techniques and increase preparedness for assessments.
- Developed and delivered presentations to educate clients on topics related to studying.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Assisted clients in setting and achieving personal and professional goals.
- Researched latest industry trends and developments to keep abreast of best practices.
- Assisted clients with developing strategies to manage stress and increase productivity.
- Offered constructive feedback to clients to help reach goals.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Utilized various coaching models and techniques to maximize client success.
- Developed relationships with clients to provide ongoing support and encouragement.
Academic Tutor
Double Check Tutoring
01.2022 - 12.2023
- Created special handouts, study guides, and enrichment materials to boost student knowledge.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Supported students with helpful study habits and exam strategies.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
Administrative Assistant
Baker & McKenzie
06.2019 - 06.2019
- Drafted legal research for the Commercial Real Estate Group / Environmental Market department.
- Drafted research for Dispute Resolutions, Insolvency & Employment department.
- Managed filing, re-ordered files and completed other clerical tasks.
- Performed research to collect and record industry data.
- Attended several Personal Development sessions.
- Reviewed and edited documents to ensure accuracy and error-free content.
Education
Bachelor of Commerce - Accounting, Finance
University of Melbourne
Parkville, VIC11.2024
High School Diploma -
Waverley Christian College
Wantirna South, VIC12.2021
Skills
- Scheduling
- Customer Service
- Activity-Based Learning
- Transitional support
- Student Motivation
- Confidence building
- Verbal and written communication
- Problem-solving skills
- Administrative Support
- Staff Management
- Business Administration
- Social Media Management
Timeline
Study Skills Coach
Elevate Education
01.2023 - 08.2024
Academic Tutor
Self-employed
01.2022 - Current
Academic Tutor
Double Check Tutoring
01.2022 - 12.2023
Hospitality Worker
Terry's Kitchen
01.2021 - Current
Administrative Assistant
Baker & McKenzie
06.2019 - 06.2019
Bachelor of Commerce - Accounting, Finance
University of Melbourne
High School Diploma -
Waverley Christian College
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