Summary
Overview
Work History
Skills
Timeline
Generic

Joshua Toimata

Summary

Dynamic Human Resources Officer at McDonald's with enhancing team productivity and resolving conflicts. Skilled in workflow management and effective communication, I excel in mentoring and fostering collaboration. Recognized for implementing efficient processes that improved customer satisfaction and streamlined operations. Reliable and detail-oriented, I thrive in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Human Resources Officer

McDonald's
06.2003 - 12.2008
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Lead Forklift Operator

Staples
08.2013 - 06.2017

•Ensured safe handling of goods using forklift.

•Organized inventory systematically.

•Executed efficient order picking processes.

•Implemented RF scanning to streamline warehouse operations.

•Streamlined delivery process through efficient voice picking.

Supervisor

Qube Logistics
10.2019 - 08.2023
  • Assisted team in daily operations and ensured adherence to safety protocols.
  • Supported supervisors in scheduling shifts and managing employee performance.
  • Learned operational procedures and utilized tools for efficient workflow management.
  • Adapted quickly to new responsibilities while maintaining high-quality standards.
  • Contributed to problem-solving discussions, offering insights on process improvements.
  • Participated in training sessions to enhance skills and workplace knowledge.

Sorter

Dragonfly
10.2024 - Current

•Organized parcels for swift delivery.

Allocated pods to designated areas to streamline delivery process.

•Handled heavy lifting tasks for conveyor belt operations.

•Arranged pods in designated locations for efficient deliveries.

•Ensured cleanliness of work environment.

Skills

  • Speed and accuracy
  • Product sorting
  • Reliability and punctuality
  • Warehouse safety
  • Sorting techniques
  • Workflow management
  • Equipment troubleshooting
  • Hand-eye coordination
  • Packaging
  • Items sorting
  • Stock allocation
  • Workstation housekeeping
  • Damaged goods handling
  • Package loading
  • Decision-making

Timeline

Sorter

Dragonfly
10.2024 - Current

Supervisor

Qube Logistics
10.2019 - 08.2023

Lead Forklift Operator

Staples
08.2013 - 06.2017

Human Resources Officer

McDonald's
06.2003 - 12.2008
Joshua Toimata