Joshua Tselepy
West End, Brisbane,QLD
Summary
Hardworking, friendly and knowledgeable bartender with experience in large-scale and fast paced casual dining establishments. Committed to upholding high standards of customer service with 16+ years experience within hospitality and retail roles.
Cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Focused on always producing high-quality and professional results.
Overview
16
16
years of professional experience
Work History
Cleaner
Holy Cross
01.2025 - Current
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
- Confirmed all cleaning tools and equipment were stored properly after use.
Bartender & Waiter
The Plough Inn
12.2022 - 03.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Increased bar revenue by upselling premium beverages and promoting special offers.
- Collaborated with bartenders to prepare and serve high-quality cocktails and mixed drinks.
- Developed strong rapport with regular patrons, fostering a welcoming atmosphere that encouraged repeat business.
- Ensured responsible alcohol service, adhering to local laws and regulations regarding age verification and intoxication levels.
Sandwich Artist
Subway
01.2022 - 12.2022
- Provided exceptional service and well-crafted sandwiches.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Increased speed of service through effective multitasking and time management skills.
- Shared information with customers about menu items, preparation methods, and ingredients.
Retail Sales Assistant
St Veronicas
07.2018 - 01.2022
- Sorted donated items efficiently, separating high-quality merchandise from unusable items for optimal sales results.
- Managed cash register transactions for accurate financial recordkeeping.
- Cultivated strong relationships with donors, ensuring their continued support and contribution to the shop''s success.
- Collaborated with other volunteers to create engaging window displays that attracted customers and increased foot traffic.
- Greeted customers and helped with product questions, selections, and purchases.
Kitchen Hand
Bare Bones Society
11.2015 - 07.2018
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.
- Cleaned and sanitized dishes and utensils.
- Followed food safety practices and sanitation guidelines.
- Removed trash and cleaned kitchen garbage containers.
Receptionist
Bonfire
02.2010 - 11.2014
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
DoFoodSafely
Victoria State Government Department of Health
12.2023
SIT30616 Certificate III in Hospitality
1 Education
05.2023
SITHFAB002 Responsible Service of Alcohol
Galaxy Training Australia
09.2020
SITHGAM001 Responsible Gambling Services
Galaxy Training Australia
09.2020
Skills
- Exceptional customer service
- Liquor, beer, and wine knowledge
- Changing beer kegs
- Time management & multitasking
- Staff Training
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- Safe Food Handling
- Safe cleaning with chemicals
- Health and safety compliance
- Hazardous material handling
- Sanitization procedures
Additional Information
References available upon request
Timeline
Cleaner
Holy Cross
01.2025 - Current
Bartender & Waiter
The Plough Inn
12.2022 - 03.2024
Sandwich Artist
Subway
01.2022 - 12.2022
Retail Sales Assistant
St Veronicas
07.2018 - 01.2022
Kitchen Hand
Bare Bones Society
11.2015 - 07.2018
Receptionist
Bonfire
02.2010 - 11.2014
SIT30616 Certificate III in Hospitality
1 Education
SITHFAB002 Responsible Service of Alcohol
Galaxy Training Australia
SITHGAM001 Responsible Gambling Services
Galaxy Training Australia
DoFoodSafely
Victoria State Government Department of Health
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