Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Josh Walmsley

Hamilton,QLD

Summary

Well-qualified retail assistant seeking full-time employment. Familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Assistant

Nike
02.2022 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Offered informed suggestions for improving store operations based on personal experience and observation of best practices in the industry.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Managed efficient cash register operations.

Sales Assistant

Friendly Grocer Supermarket
06.2019 - 12.2021
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Assisted customers with prompt and polite support in-person and via telephone
  • Used POS system to process sales, returns, online orders and gift card activations
  • Employed strategic tactics such as cross-selling and upselling to drive sales
  • Logged reports, expenses, receipts and sales documents into digital database
  • Removed trash, swept and mopped floors for professional appearance
  • Supported inventory loss prevention objectives
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives
  • Inspected floor displays, noted missing items and immediately replenished merchandise.

Education

Bachelor of Business: Sports Management -

Griffith University
Brisbane, QLD
12.2022

Skills

  • Point of sale operation
  • Stocking and replenishing
  • Store opening and closing
  • Product and service sales
  • Cash Handling
  • Excellent Written and Verbal Communication
  • Flexible Hours
  • Item Ticketing and Pricing
  • Attention to Detail
  • Time Management

Certification

Certificate III in Business Management

Availability

Monday-Sunday Open - Close

Timeline

Retail Assistant

Nike
02.2022 - Current

Sales Assistant

Friendly Grocer Supermarket
06.2019 - 12.2021

Bachelor of Business: Sports Management -

Griffith University

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Josh Walmsley