Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Joshua Waddell

Joshua Waddell

Biggera Waters

Summary

Dynamic and versatile professional with 10+ years’ experience in Soft Tissue Therapy, Remedial & Sports Massage, Event Management, Promotions, Performance, and Commission-Based Sales. Proven strengths in client engagement, communication, and problem-solving. Seeking a remote role that values adaptability, initiative, and cross-industry expertise.

Overview

10
10
years of professional experience

Work History

Event Manager & Brand Ambassador

Multiple Promotional Agencies
01.2015 - Current
  • Over 8 years of experience as a Professional Master of Ceremonies (MC) for corporate events, festivals, product launches, and nightlife activations, with proven expertise in crowd engagement, event flow management, and live audience interaction.
  • Supervised on-site promotional teams, delegated responsibilities, and upheld brand standards in high-pressure environments to ensure successful campaign execution for over 20 national and international brands.
  • Delivered authentic, energetic, and brand-aligned messaging to thousands of consumers across live events, pop-ups, retail environments, and sporting activations.
  • Recognized by agencies and clients for reliability, professionalism, and consistently exceeding KPIs and engagement goals.

Remedial Massage Therapist

Pickford Chiropractic Clinic / Fix My Muscles
03.2021 - 06.2025
  • Delivered exceptional soft tissue remedial therapy to diverse clientele, consistently achieving positive results and high client satisfaction.
  • Managed a fully booked daily client schedule, seeing 6–8 clients per day with 60 to 90-minute tailored treatment sessions focused on individual needs and outcomes.
  • Provided thorough assessments of client needs to develop tailored treatment plans.
  • Executed various massage techniques to alleviate pain and improve mobility.
  • Close collaboration with Chiropractors and a Naturopath, educating clients on post-treatment care and wellness strategies to optimize physiology.
  • Maintained accurate records of client progress and treatment outcomes for continuous improvement.

Travel Consultant

Restless World - UK VISA's
03.2019 - 03.2020
  • Supported over 150 clients through the UK visa application process with clear, step-by-step guidance.
  • Handled high-volume phone and email inquiries, delivering timely, accurate responses to ensure client confidence.
  • Provided exceptional remote service, resolving concerns and simplifying the complexities of international relocation.
  • Recognized for a strong customer-first approach, communication skills, and ability to maintain composure under pressure.
  • Developed customized travel itineraries based on client preferences and budget constraints.
  • Researched and analyzed destination options to enhance client travel experiences.

Lead Generator & High Ticket Closer

Pedley's Solar
01.2018 - 03.2019
  • Generated high-quality leads through strategic door-to-door engagement and rapport-building.
  • Conducted in-home consultations, presented tailored solar solutions, and closed high-ticket sales.
  • Consistently exceeded sales targets by over 30%, maintaining a high conversion rate and outperforming peer closers in competitive sales environments.
  • Represented the Pedleys brand with professionalism and product knowledge, educating clients on solar benefits and financing options.
  • Mentored junior team members in best practices for lead qualification and follow-up techniques.

Education

Diploma in Remedial Therapy -

Q Academy
Gold Coast, QLD
02-2022

Bachelor of Science - Exercise Science

Griffith University
QLD
07-2018

Skills

  • Guest relations & Corporate Hosting
  • Team leadership and supervision
  • High-Ticket Sales & Client Consultations
  • Schedule management
  • Sales Strategy & Lead Generation
  • Public Speaking & Professional MC Hosting
  • Remote Client Support & Email Management
  • B2C & B2B Sales Experience
  • Customer Relationship Management (CRM)
  • Interpersonal Communication & Client Liaison
  • Adaptability Across Diverse Environments
  • Event Planning & Onsite Coordination

Timeline

Remedial Massage Therapist

Pickford Chiropractic Clinic / Fix My Muscles
03.2021 - 06.2025

Travel Consultant

Restless World - UK VISA's
03.2019 - 03.2020

Lead Generator & High Ticket Closer

Pedley's Solar
01.2018 - 03.2019

Event Manager & Brand Ambassador

Multiple Promotional Agencies
01.2015 - Current

Diploma in Remedial Therapy -

Q Academy

Bachelor of Science - Exercise Science

Griffith University

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Joshua Waddell