Josiah Haak
Blackwall,NSW
Summary
Motivated and organized high school graduate with a successful McCafé barista and advertisement/leaflet deliverer track record. Skilled in time management and consistently meeting performance targets in a fast-paced work environment. interested in information and technology with the goal of transferring experience within customer service, Windows 10, and Macbook Air/Pro into a practical environment. Adaptable and eager to learn, excelling at sorting, navigating, and delivering mail advertisements while maintaining efficient routes through careful organization. Independently managing both leaflet delivery and customer inquiries,
Developed strong customer service and time management skills in a fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into a new field where these transferrable skills can be effectively utilized.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
McDonald's Restaurant
12.2023 - Current
- Promoted within 9 months of Crew member contributions that helped stand out.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Mail Delivery
One Agency Real Estate
04.2020 - 10.2023
- I am a personal helper to the owners of One Agency Real Estate (East Gosford)
- The role consisted of delivering advertisements to mailboxes around North and East Gosford and indulging in house maintenance under the wing of employer. Achieving considerable goals for example, distributing 1000 leaflets to the houses of West/East Gosford within 2 hours increases office calls and sales majorly.
- Preparing and categorizing leaflets into bundles appropriate for the delivery process
- Helping customers with any present holding advertisements in the community whenever possible, answering questions, and describing services to deliver exceptional customer service.
Education
Higher School Certificate - yr 12
St Philip's College
Gosford, NSW10.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Excellent memory
- Hospitality service expertise
- Problem-solving
Certification
- Driver's License
- Information Digital Technology (Certification 3)
Timeline
Barista
McDonald's Restaurant
12.2023 - Current
Mail Delivery
One Agency Real Estate
04.2020 - 10.2023
Higher School Certificate - yr 12
St Philip's College
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