Josie Hogan
Launceston
Summary
Friendly, organised, and professional individual with strong communication skills and the ability to thrive in fast-paced environments. Skilled in time management and maintaining positive interactions with both customers and colleagues. I am seeking a casual or part-time position in a supportive environment that fosters skill development and growth.
Overview
3
3
years of professional experience
Work History
Barista
Cuccina Milkbar
09.2024 - 02.2025
- Maintained a clean and organised workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Service Advisor
Jackson Motor Company
01.2024 - 05.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
Warehouse Worker
Kmart
03.2022 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted heavy stock.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Barista
Le Cafe
02.2022 - 09.2023
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Education
Riverside High School
Launceston, TAS12-2021
West Launceston Primary School
Launceston, TAS12-2017
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
Timeline
Barista
Cuccina Milkbar
09.2024 - 02.2025
Service Advisor
Jackson Motor Company
01.2024 - 05.2024
Warehouse Worker
Kmart
03.2022 - 11.2023
Barista
Le Cafe
02.2022 - 09.2023
Riverside High School
West Launceston Primary School
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