JOSIE MARTIN
Melbourne
Summary
Hi! my name is Josie, and I am a 22 year old full time student. Working in hospitality for the past 8 years has allowed me to grow my working capabilities in fast-paced environments, demonstrating a strong work ethic and exceptional customer service skills. I am skilled in both team collaboration and leadership, with a knack for problem-solving and attention to detail, along with confidence in financial transactions and food service management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front of House Employee
Meletos / Stones Of the Yarra Valley
02.2021 - Current
- Self-motivated, strong sense of initiative.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Processed customer payments and balanced cash drawers.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Established welcoming atmosphere by greeting each guest warmly (hosting).
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assistant Chef
Acai Bros Croydon
06.2018 - 07.2023
- Provide customer service
- Taking / managing phone orders
- handling payments and manage takings.
- Making / serving coffee
- Prepare / present meals
- Food preparation / chopping of fruits making of toasties
- Ensure the kitchen is clean and hygienic, and wash and store dishes and utensils
- Order / stocktake for fruit / vegetables and other dry foods.
- Closing shop / locking up.
Retail Assistant
Wilga Clothing
08.2022 - 02.2023
- Greet customers and make them feel welcome
- Help customers find product / recommendations of different products
- Work the cash register
- Process payments using credit cards, coupons, or other payment options
- Record sales, refunds, and exchanges
- Manage restock / store solo
- Open and close store
Education
Bachelor of Interior Design (Honours) -
RMIT University
Melbourne, VIC07-2026
VCE -
Melbourne Rudolf Steiner School
Ringwood11-2020
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Attention to detail
Certification
- RSA
- ServSafe Food Protection - National Restaurant Association
Timeline
Retail Assistant
Wilga Clothing
08.2022 - 02.2023
Front of House Employee
Meletos / Stones Of the Yarra Valley
02.2021 - Current
Assistant Chef
Acai Bros Croydon
06.2018 - 07.2023
- RSA
- ServSafe Food Protection - National Restaurant Association
Bachelor of Interior Design (Honours) -
RMIT University
VCE -
Melbourne Rudolf Steiner School
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