Josie Stevens

At DeMaria's I take charge of a range of responsibilities, including stock-taking, preparing salads and paninis, and serving customers both at the register and in the deli section. The range of change throughout the workplace has allowed me to build a comprehensive understanding of store operations. I actively participate in staff management by overseeing weekly rostering and regularly contributing to the recruitment process. This involves identifying talent and providing training to new staff members.

The experience has enhanced my skills in team development and leadership. My experience at DeMaria's Grocer not only enriched my understanding of the intricacies of running a successful store but also fortified my capabilities in team leadership, customer service, and operational efficiency. I look forward to applying these skills in new opportunities that align with my passion for delivering exceptional service.

All nations hotel has allowed for me to improve in skills such as, how to show outstanding customer service, the ways in which to create conversation with customers, how to manage a vide variety of situations from customer complaints to assistance with ordering.

• Created attractive bar displays by strategically arranging bottles and glasses.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
• Upheld strict regulations for safe alcohol service and food safety.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Explained daily specials and beverage promotions to exceed daily sales goals.