Josie Zyla

• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared patient x-rays and images for dentist review.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.

Sterilized rooms and prepped equipment and instruments for multiple procedures daily.

• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Assisted in emergency dental procedures, providing critical support in high-pressure situations.

• Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure satisfactory resolution.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Provided excellent customer service to create positive experiences and build patient trust.
• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.