Josmi Manuia Fealofai
Edensor Park ,NSW
Summary
Dynamic leader with a proven track record at McDonald’s, where I rapidly advanced from Crew to Manager, showcasing exceptional customer service and team leadership skills. Excelled in time management and decision-making, significantly enhancing customer experience. Also gained valuable hospitality experience at Sporties, including barista training.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
McDonald’s
11.2022 - Current
First applied for Crew position
Climbed up the ladder & earned a position as Manager
3 years of Customer Experience/Service
Cash Handling Experience
Crew Delegation/Positioning Experience
Hospitality Team Member
Sporties
02.2023 - 08.2023
Waitressing/FOH Experience
Given the opportunity to learn Barista skills !
Table Service Experience
Worked here as a second job !
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
Completed RSA
Timeline
Hospitality Team Member
Sporties
02.2023 - 08.2023
Manager
McDonald’s
11.2022 - Current
Completed RSA
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