Josslyn Wishart
Sydney,New South Wales
Summary
Dynamic and empathetic professional with a diverse background spanning tutoring, retail, coaching, and accounts management. Excelled in fostering collaboration at Super Retail Group, enhancing team success. Skilled in verbal communication and organization, adept at driving positive outcomes and fostering relationships. Achieved significant improvements in client satisfaction and operational efficiency through innovative strategies and a patient approach.
Overview
5
5
years of professional experience
Work History
Tutor
Self-employed
01.2021 - Current
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Collaborated with parents to support student learning and address any academic or behavioural concerns.
- Communicated with clients regarding outstanding invoices, payments and adjustments.
- Organized data into multiple spreadsheets to streamline data.
Retail Sales Associate
Super Retail Group
02.2022 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Swim Coach
Carlile Swimming
11.2022 - 11.2023
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Collaborated with other coaches to develop effective team training strategies and practice schedules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Accounts Assistant
North Balgowlah School of Dance
09.2019 - 01.2022
- Facilitated efficient data entry and record-keeping, ensuring accurate financial information for company use.
- Built and updated Excel spreadsheets for attendance tracking.
- Processing and enquiring about active and creative kids vouchers with clients.
Education
Bachelor of Science - Medical Science
University of New South Wales
Sydney, NSW11.2026
Certificate III - Pathology Collection
TAFE NSW
Ultimo, NSW12.2024
Certificate III - Medical Reception
Northern Beaches And Mosman College
Sydney, NSW09.2024
No Degree - HSC
Oxford Falls Grammar School
Oxford Falls, NSW11.2022
Skills
- Collaboration and Teamwork
- Patience and Empathy
- Verbal and written communication
- Time Management
Accomplishments
- Received the Citizenship award in Year 12
- Have represented NSW in swimming, athletics and triathlon
- High school leadership team
Timeline
Swim Coach
Carlile Swimming
11.2022 - 11.2023
Retail Sales Associate
Super Retail Group
02.2022 - 08.2024
Tutor
Self-employed
01.2021 - Current
Accounts Assistant
North Balgowlah School of Dance
09.2019 - 01.2022
Bachelor of Science - Medical Science
University of New South Wales
Certificate III - Pathology Collection
TAFE NSW
Certificate III - Medical Reception
Northern Beaches And Mosman College
No Degree - HSC
Oxford Falls Grammar School
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