Jovelyn Bartram
Rochedale South,Queensland
Summary
Highly self-motivated with drive to achieve excellent assistance. A hard-working graduate in Certificate 3 Business administration (Legal) with 1yr and 6months experience in Customer service. Proven efficiency with an ability to learn quick. A commitment to safely and professionally handle confidential tasks. Eager and ready to leverage my administrative skills to best work in your office. Very proficient in juggling multiple tasks with high efficiency, always bringing a friendly and professional manner to any task at hand. Bubbly character with drive and focus and a desire to achieve the very best. Certificate 3 English studies at Tafe Southbank Queensland. Touch Typist Create and use spreadsheets Create electronic presentations Design and produce text documents Produce spreadsheets Design and produce business documents Apply knowledge of the legal system to complete tasks Carry out searches of the public record Deliver court documentation Apply the principles of confidentiality and security within the legal environment Use legal terminology in order to carry out tasks Contribute to health and safety of self and others Write simple documents Microsoft Office Essential Skills certified. Currently undertaking Adobe Acrobat DC Pro certification Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Maclace Leather
07.2023 - Current
- Answer coming phone calls and provide prompt, courteous, and accurate information to customers.
- Assist customers in selecting leather products, providing recommendation, and addressing inquiries or concerns.
- Process sales transactions accurately and efficiently, ensuring proper cash handling procedures are followed.
- Maintain a clean and organised store environment, ensuring products are neatly displayed and shelves are fully stocked.
- Received and inspect incoming stock shipments, verifying accuracy and quality of products.
- Unpack, label, and tag merchandise, ensuring proper storage, and organisation in the warehouse.
- Assist in restocking merchandise on the sales floor as needed, ensuring adequate inventory levels.
Customer Service Representative
KC Dry Cleaning Fortitude Valley
07.2017 - 01.2019
- Opening and Closing the store, Great communication and high-level problem solving, Customer service both face to face and through phone, All cash handling and cashier work, Put tags on the garments and create dockets, Sorted garments by location, Great organiser and time management in busy environment
Education
Certificate 3 In Business Administration (Legal) -
Tafe Southbank, Queensland
01.2019
Certificate In English Studies -
Tafe Southbank, Queensland
01.2018
Diploma -
General Santos City High School
01.2005
Skills
- Can speak 4 languages: English - Tagalog - Cebuano – Maranao
- Fantastic communicator, high-level problem-solving skills
- Can adapt to any situation with class and confidence
- Creative and imaginative given the chance
- Drivers License and own vehicle
- Cash Handling
- Staff Training
- Time Management
- Customer Service
- Credit Card Payment Processing
- Microsoft Word
- Customer Relations
- Order Processing
Certification
Certificate 3 in Business Administration ( Legal )
References
- Syra Deecke, Kc Drycleaning, Customer Service Representative, Colleague, (044) 920-5536, syracatrinadeecke@gmail.com
- Mariel Topp, Brisbane Transport Australia Post, People And Safety Coordinator, Colleague, (042) 339-5401, mariel.topp@aupost.com.au
- Amie Hancock, HDAA Australia, Program Support Officer, Friend, (043) 122-3837, amieannh@gmail.com
Timeline
Sales Assistant
Maclace Leather
07.2023 - Current
Customer Service Representative
KC Dry Cleaning Fortitude Valley
07.2017 - 01.2019
Certificate 3 In Business Administration (Legal) -
Tafe Southbank, Queensland
Certificate In English Studies -
Tafe Southbank, Queensland
Diploma -
General Santos City High School
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