Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Joy-Anne Wells

Bundaberg,QLD

Summary

I am passionate about Age Care and where it is heading into the

future as a Personal Domestic Carer as well as contributing to making a difference in the lifestyle of clients and their families / keeping them in their homes as long as possible

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Cleaner

Berkeley Challenge
Walgett , Nsw
01.1993 - 03.1995
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.I have worked at Courthouses Schools and Police Stations

Personal Carer/Domestic

Bluecare community
Bundaberg, Bundaberg
11.2017 - Current
  • Provided ongoing compassionate patient care for each client.
  • Followed care plan and directions to administer medications.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Improved patient outlook and daily living through compassionate care.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Laundered clothing and bedding to prevent infection.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Built strong and trusting rapport with clients and loved ones.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored health and well-being of clients and reported significant health changes.
  • Contributed to case reviews of client status and progress.
  • Consulted with client care team to continually update care plans.

Family Daycare Provider

Self employed
Bundaberg, Bundaberg
07.2015 - 12.2017
  • Observed and monitored children's play activities.
  • Maintained safe play environment.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Maintained organized and clean classroom and play areas.
  • Organized and stored toys and materials to maintain order in activity areas.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Sanitized toys and play equipment.
  • Dressed children and changed diapers.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Instructed children in eating, resting and restroom habits
  • Provided nurturing and appropriate environment for children ranging in age from 0 to 5.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.

Personal Carer/Domestic

Ozcare community
Bundaberg, Bundaberg
05.2009 - 06.2015

  • Provided ongoing compassionate patient care for each client.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Improved patient outlook and daily living through compassionate care.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Followed safe lifting and transferring techniques to transport residents.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Laundered clothing and bedding to prevent infection.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Built strong and trusting rapport with clients and loved ones.
  • Drove clients to doctors' appointments and social outings.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored health and well-being of clients and reported significant health changes.
  • Contributed to case reviews of client status and progress.
  • Consulted with client care team to continually update care plans.
  • Maintained detailed records of services performed on clients.

Commercial Cleaner

Mops and Buckets
Bundaberg , Qld
06.2001 - 01.2009
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Identified possible maintenance or safety issues and reported to supervisor and client.
  • Created inventory checklists and stocked housekeeping carts.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Dusted furniture, machines or equipment.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Serviced, cleaned and restocked restrooms.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed company uniform, performance and security policies with every job.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Monitored building security and safety by locking doors or avoiding hazards.

Age Care Domestic

Mclean Care
Tamworth , NSW

Worked at a professional standard of care for elderly clients including cleaning shopping and meal preparation and transportation to appointments and shopping.

Education

Young High School
Young, NSW

Skills

  • Dependable and Responsible
  • HIPAA Compliance
  • Flexible Schedule
  • Verbal and Written Communication
  • Community Activities
  • Incident Reporting
  • Client Documentation
  • PPE Usage
  • Respectful and Compassionate
  • Time Management
  • Housekeeping
  • First Aid and Safety
  • Clear Communication
  • Service Documentation
  • Client Records Management
  • Household Cleaning
  • Physical Stamina
  • Social Perceptiveness
  • Attentive to People
  • Sound Judgment
  • Caring Companionship
  • First Aid Certification
  • Problem Identification
  • CPR Certification
  • Team Collaboration
  • Equipment Safety
  • Routine Cleaning Plans
  • Positive Team Player
  • Productivity and Time Management
  • Communication and Interpersonal Skills
  • Maintaining Building Security
  • Safety Standards and Protocols
  • Strong Work Ethic
  • Multitasking and Prioritization
  • Hazardous Chemicals Management
  • Willingness to Learn
  • PPE Safety
  • PPE Compliance

Certification

  • Current Queensland Blue Card
  • Current Queensland Yellow Card {NDIS}
  • Current Queensland Police Check
  • Current First Aid
  • Current CPR
  • up to date on ongoing mandatory training as required by Law

Referees

  • Jordin Ferguson (Coordinator)
  • Jordin.Ferguson@mcleancare.org.au
  • Mobile 0418787834
  • Mclean Care 1300791660
  • Kim Davic Liaison Officer Bluecare
  • k.davic@bluecare.org.au
  • Mobile 0417776434

Timeline

Personal Carer/Domestic

Bluecare community
11.2017 - Current

Family Daycare Provider

Self employed
07.2015 - 12.2017

Personal Carer/Domestic

Ozcare community
05.2009 - 06.2015

Commercial Cleaner

Mops and Buckets
06.2001 - 01.2009

Cleaner

Berkeley Challenge
01.1993 - 03.1995

Young High School

Age Care Domestic

Mclean Care
Joy-Anne Wells