Joy fossey
wayville 5034,South Australia
Summary
At Calvary Adelaide Hospital, I honed my expertise in healthcare systems and patient confidentiality, significantly enhancing data accuracy and workflow efficiency. My proactive approach in administrative tasks and patient services, combined with my strong work ethic and problem-solving skills, consistently improved departmental operations and patient satisfaction.
Overview
20
20
years of professional experience
Work History
Senior Ward Clark/Patient Services Assistant
Calvary Adelaide Hospital
12.2004 - Current
- Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.
- Assisted with administrative tasks such as filing, data entry,
- Triaged telephone calls to effectively manage time and resources.
- Enhanced data accuracy with meticulous verification of patient information and insurance details.
- Achieved high levels of accuracy in patient data entry, minimizing errors and enhancing record reliability.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Working in processing records and co-ordinating incoming patients, with full accurate information. Maintaining confidentiality.
- maintaining stock levels
- assisting in Audits and accreditation
Education
Degree - Occupational Health And Safety
Open Colleges
04.2011
Skills
- Customer service and assistance
- Patient confidentiality
- Accounts Receivable
- Healthcare Systems Knowledge
- Insurance Verification
- Verifying insurance
- Appointment Scheduling
- Investigating discrepancies
- Scheduling diagnostic services
- Problem-Solving
- Patient check-in
- Money Handling
- Registration and Admissions
- Phone and Email Etiquette
- Patient Registration
Timeline
Senior Ward Clark/Patient Services Assistant
Calvary Adelaide Hospital
12.2004 - Current
Degree - Occupational Health And Safety
Open Colleges
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