Summary
Overview
Work History
Education
Skills
Timeline
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JOY HUANG

Sydney,NSW

Summary

Dynamic logistics professional with a proven track record at Duferco, excelling in order execution and regulatory compliance. Highly organized and self-motivated, I effectively manage supplier relationships and enhance operational efficiency, ensuring timely trade completion and customer satisfaction. Adept at problem-solving, I thrive in fast-paced environments while maintaining attention to detail.

Overview

24
24
years of professional experience

Work History

TRADING ASSISTANCE

DUFERCO
11.2016 - Current
  • Ensured timely execution and completion of booked trades while adhering to cost parameters.
  • Monitored shipping schedules and freight costs to enhance logistics efficiency.
  • Facilitated prompt payments to suppliers, minimizing delays in service delivery.
  • Recouped outstanding payments through effective management of underweight and quality claims.
  • Submitted EDN, PRA, and necessary documentation to maintain compliance standards.
  • Acted as liaison between management and customers, enhancing support services.
  • Managed complete order life cycle for assigned accounts, ensuring seamless fulfillment.
  • Resolved complex customer inquiries by utilizing detailed research and system knowledge.

OCEAN EXPORT AND CROSS TRADE COORDINATOR

DBSCHENKER AUSTRALIA PTY LTD
03.2006 - 07.2016
  • Managed end-to-end logistics for third-party sea, air, and land shipments.
  • Developed relationships with vendors, suppliers, and customers to enhance trade success.
  • Facilitated communication among company, customers, and overseas partners to ensure operational efficiency.
  • Maintained accurate trading records per company policy and conducted quality assurance checks on shipments.
  • Negotiated contracts with vendors and customers to secure favorable terms and conditions.
  • Monitored shipment progress and obtained customs clearance from relevant agencies.
  • Conducted research on international markets to identify potential trading partners.
  • Prepared shipping documents, including bills of lading and customs forms, ensuring compliance with regulations.

SEA IMPORT CUSTOMER SERVICE & OPERATOR

APL LOGISTICS AUSTRALIA PTY LTD
03.2005 - 02.2006
  • Send purchase orders to overseas agent to organize new shipments.
  • Register job once get pre-alert & documents from overseas.
  • Lodge documents with customs broker and chase up the process of cargo clearance.
  • Lodge CMR timely through customs website(ACS).
  • Follow up cargo clearance with broker/customs.
  • Liaise with cartage company, shipping line and consignee to arrange timely delivery.
  • Follow up time slot and delivery status with transport company.
  • Import documentation, follow up arrival notice, DO & tax invoice.
  • Arrange settlement of payment and dispatching documents to customers.
  • KPI & status report for key account customers.
  • SOFTWARE: DELIVERANCE, ACS123, CUSTOMS ONLINE CMR Lodgment website

NVOCC OPERATOR

APL LOGISTICS (CHINA) SHENZHEN BRANCH
12.2000 - 07.2004
  • Major job is sea freight export from China to other countries.
  • Making booking with shipping line & other forwarders.
  • Whole export documentation including settle payment with carriers and collect money from local shippers.
  • Chase up delivery status with overseas offices.
  • Quotes.
  • Follow up export customs clearance and arrangement of cartage.

Education

Diploma -

Foreign Language & Trade University of Guangdong Province

Cambridge English Certificate - 2

Customer Contact Certificate - IV

Skills

  • Familiar with global regulations
  • Highly organized
  • Self-motivated
  • Customer focus and profit focus
  • Good cost controller
  • Problem-solving skills
  • Quick action on tasks
  • Attention to detail
  • Ability to work individually and in a team
  • Logistics coordination
  • Supplier management
  • Quality assurance
  • Regulatory compliance
  • Customer communication
  • Problem solving
  • Time management
  • Order fulfillment
  • Task prioritization
  • Effective communication
  • Teamwork and collaboration
  • Order execution

Timeline

TRADING ASSISTANCE

DUFERCO
11.2016 - Current

OCEAN EXPORT AND CROSS TRADE COORDINATOR

DBSCHENKER AUSTRALIA PTY LTD
03.2006 - 07.2016

SEA IMPORT CUSTOMER SERVICE & OPERATOR

APL LOGISTICS AUSTRALIA PTY LTD
03.2005 - 02.2006

NVOCC OPERATOR

APL LOGISTICS (CHINA) SHENZHEN BRANCH
12.2000 - 07.2004

Diploma -

Foreign Language & Trade University of Guangdong Province

Cambridge English Certificate - 2

Customer Contact Certificate - IV

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