Joy Khamphimoon
Melbourne,VIC
Summary
Reliable and hardworking with experiences from 4 different law firms starting at the Finance team as an Accounts Clerk, to the System Admin team as the E-Billing/Junior Systems Administrator and now in the Operations team as a Legal Administrator. Feel joyful when practicing analytical thinking to progress and resolve any issues. Super-fast learner and wit attention to details skill. Appreciate a supportive team and leaders who are always there to answer questions, share their knowledge and provide guidance to succeed.
Overview
10
10
years of professional experience
Work History
Legal Administrator - Vendor Management
Clyde & Co
11.2022 - Current
- Knowledge of Thomson Reuters Elite 3E, Chrome River, HighQ, Intapp and TyMetrix (E-Billing portal).
- Knowledge of aged WIPs write offs and matter closure process.
- Assisting with general invoice enquiries.
- Knowledge of vendors and accounts payable process.
- Assisting with out of office payment requests and creating disbursements invoices.
- Identifying invoices in TyMetrix Pending TPA Appeals status. Assisting with drafting emails to client in relation to seeking approval to progress invoices in appeals.
- Assisting with following up client on invoices in reviews and budgets approval.
- Provide broader administration and operational support as required.
Junior System Administrator
HWL Ebsworth Lawyers
07.2019 - 11.2022
- E-Billing Administrator responsibilities for portals such as: Ariba, Bottomline Technologies Legal-X, Bottomline Legal eXchange, Brightflag, BusyLamp, CounselGO, CounselLink, Lawcadia, Legal Tracker, Tradeshift, TyMetrix 360, Xakia Hub, Exigent and Lawvu.
- Administrating new and existing users who requires login.
- First point of contact for firm wide users and troubleshooting on preparing E-Bills from start to end, invoice upload, budget and appeals processes.
- Troubleshooting invoice errors at submission.
- Submitting timekeeper and rates.
- Monitoring changes in invoicing requirements of clients for each portal.
- Document and update reference materials for E-Billing processes.
- First point of contact for portals related issues and troubleshooting.
- Understanding each portal's requirements with LEDES invoice format.
- Assist with creating/attaching UTBMS codes as required.
- Training new users on how to use each portals.
- Escalate issues as need to Team Leader.
- Familiar with Aderant Expert Classic 8.2 modules such as;
- Holiday Maintenance - yearly maintenance on holiday updates for each state's offices.
- Phase Task codes set up.
- Employee Management - looking after firm wide new staff creations, updating employee details and staff departures to.
- Client and Matter Management - understanding fee rates or rate sets, working employees, client/matter mass edit.
- Billing module - knowledge with billing cycle processes such as demanding prebills, editing bills and posting bills.
- Data Management - Security module, able to create security matter level or group security level, adding/removing users. Knowledge of conflicts for clients or matters Expert Security goes hand in hand with Information Barrier on FileSite.
- Task Based Billing Management - creating and maintaining Task Sets and Matter Plans.
- Navigating through Quicklook Inquiries modules.
- Knowledge and troubleshooting of further Aderant Expert applications such as Expert Time, Expert Rates, OTG Time.
- Helpdesk Administrator - reviewing tickets, allocating to appropriate Finance team members to action.
Accounts Clerk
Dentons
08.2018 - 07.2019
- Daily bank reconciliations on Trust Account.
- Ensuring borrower funds are received for each file.
- Allocating funds and FHOGs to correct matter.
- Managed cheque requests by faxing to Westpac, local and interstates.
- PEXA verifications.
- File Management of documents.
- Trust Receipting.
- Processing EFT payments.
- Petty cash.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
Accounts Assistant
Galilee Solicitors
05.2015 - 08.2018
- Main point of contact for all funding, settlements queries, answering
account enquiries from internal and external parties. - Ensuring documents are signed and forwarded to specific Westpac Branch.
- Ensuring all funds are received from all lenders for each settlements averaging 150+ daily.
- Cheques signing and distributions.
- Processing payments on Westpac Corporate Online.
- Following up with lenders for any discrepancies on Loan Amounts,
Shortfall amounts and FHOG. - Performing reconciliations of accounts on daily basis, ensuring that bank transactions are recorded accurately.
- EOM duties.
- Trial Balance.
- Daily banking and data entry.
- Assist with quarterly trust account audits.
- Attend to daily emails and phone.
Senior Casual Sales Assistant
Cotton On Group
09.2013 - 01.2018
- Experience in supervising the team and having taken accountability for running a busy retail store.
- Reporting to Store Manager.
- Assisting customers with clothing choices, sizes and styling on floor.
- Handling cash register including all cash, eftpos, and credit sales.
- Processing refunds and exchanges.
- Assist with window displays for special promotions.
- Performed store opening and closing procedures.
- Stock management duties which include unpacking, processing and
movement of stock and ensuring refills are actioned promptly. - Ability to multi-task and balance customer care with other duties
required. - Ability to work independently.
Education
High School Diploma
Glenmore Park High School
Glenmore Park, NSWCertificate 3 in Accounts Administration
Kingswood TAFE
Kingswood, NSWSkills
- Friendly and positive attitude
- Active Listening
- Customer Service
- People Skills
- Teamwork
Languages
English
Full Professional
Thai
Professional Working
Timeline
Legal Administrator - Vendor Management
Clyde & Co
11.2022 - Current
Junior System Administrator
HWL Ebsworth Lawyers
07.2019 - 11.2022
Accounts Clerk
Dentons
08.2018 - 07.2019
Accounts Assistant
Galilee Solicitors
05.2015 - 08.2018
Senior Casual Sales Assistant
Cotton On Group
09.2013 - 01.2018
High School Diploma
Glenmore Park High School
Certificate 3 in Accounts Administration
Kingswood TAFE
Similar Profiles
Emily MilesEmily Miles
Knowledge Paralegal at Clyde & CoKnowledge Paralegal at Clyde & Co
Carl Rice Jr.Carl Rice Jr.
IT Service Desk Analyst at Clyde & CoIT Service Desk Analyst at Clyde & Co
Lauren PuttockLauren Puttock
Training Contract History at Clyde & CoTraining Contract History at Clyde & Co
Sandini NirashaSandini Nirasha
Senior Sandwich Artist at SUBWAY®RestaurantsSenior Sandwich Artist at SUBWAY®Restaurants
David William BrownDavid William Brown
National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)