Joy Morton
Melbourne,Australia
Summary
Dynamic individual with hands-on experience in building relationships and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
International Channel Manager
Revel Systems
11.2022 - Current
- Identify and recruit new potential partners in Asia, New Zealand, and Australia
- Keep partners aware of current competitor information and key selling points
- Attend conventions and events to promote Revel Systems
- Influence training ideas for new partners, prepare them to sell our software and support clients with tier 1 issues
- Evaluate partners and discuss sales strategies
- Develop and execute channel strategy for APAC with KPI’s
- Drive and manage channel pipeline with supporting partners on closing deals
- Guide partners with marketing and promotions of Revel Systems.
- Facilitated channel engagement to support territory sales goals.
- Articulated value proposition to assigned territory partners to maintain and increase share of partner business.
- Cultivated and developed strategic partnerships to build assigned territory.
- Developed solid working knowledge of products to understand benefits to potential customers.
- Established clear performance metrics for channel partners, fostering accountability and driving results.
National Sales Manager
UV Cleantech
05.2021 - 07.2022
- Influenced bringing Uvisan products to APAC, after seeing need from clients wanting a high-tech cleaning solution that was no longer available with local presence
- Responsible for bringing on partnerships in form of reseller or referring partner
- Training and onboarding of new resellers
- Biweekly meetings to evaluate resellers' progression in sales
- Direct sales through cold calling to markets outside of reseller territories
- Trained resellers to promote products through conventions, social media
- Strategy meetings with partners to increase business.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Attended events, training seminars, and manufacturer product showcases.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Gave sales presentations, negotiate contracts and promote services.
Account Executive
Cleanbox
08.2020 - 05.2021
- Introducing US made product, specializing in UVC surface decontamination for shared devices
- Growing territory in APAC, by reaching out cold calling businesses in verticals of education, mining, and healthcare.
- Completing demos for clients.
- Educating clients on safe disinfection for their shared devices
- Achieving monthly quota goals.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
National Account Manager
Ignite
01.2017 - 08.2020
- Maintaining and growing relationships within Australia and New Zealand
- Liaising between clients and internal teams ensuring clients' requirements are met
- Managing IT services from beginning to end for clients
- Working with clients such as NTT, Pepsico, Royal Melbourne, TCS, RMIT
- Achieved 40 percent growth after working with Pepsico for 7 months
- Achieved 80 percent growth after 2 years of working with TCS
- Brought on new 20 percent of new clients ranging from small to Tier 1 clients such as Fujitsu.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Channel Manager
One Ring Networks
11.2015 - 10.2016
- Building relationships with telecommunication agents that lead to closed sales
- Training new and current agents in products and company systems that generate revenue
- Exceeding monthly sales goals by thinking outside of box and keeping constant communication with clients
- Attending before and after-hour social events to build relationships with telecom agents
- Having sense of urgency while securing strong extensive contracts for company.
- Developed solutions with partners to aid in winning new business.
- Assessed, clarified and validated partner needs to nurture relationships and achieve success.
Senior Account Executive
Telepacific Communications
12.2013 - 11.2015
- Hunting and prospecting new business, with monthly quota
- Managing full sales cycles, from prospecting to order processing
- Liaising with customers to determine technical requirements and expectations through solution selling
- Reviewing and submitting contracts with Order Acceptance and Sales Engineering to ensure complete understanding of contract/customer needs.
Named Account Executive
Ricoh USA
08.2012 - 12.2013
- Taking on a new territory with a specialized vertical
- Maintaining current client database to facilitate tailored customer service relationships
- Cold calling approximately 50 accounts daily to arrange 10 appointments weekly
- Presenting both current and prospective customers with individualized solutions
- Exceeding monthly sales quota, for every month of employment.
- Increased sales revenue by developing and maintaining strong relationships with key decision-makers in named accounts.
Senior Executive
Konica Minolta
08.2011 - 08.2012
- Building territory by 30% with new clients
- Keeping clients aware of industry knowledge and trends that would improve workflow
- Conducting regular prospecting planning on a weekly basis
- Managing end-to-end customer experience and knowledge of the product
- Maintaining current client list and increasing revenue by 30%.
Executive Account Manager
Automatic Data Processing Co.
05.2007 - 10.2010
- Managing accounts to create new relationships and grow revenue
- Presenting decision-makers with business solutions to enhance and maximize a company’s bottom line
- Prospecting new business in a protected territory
- Exceeding monthly sales quota.
- Achieved high client satisfaction by delivering exceptional account management services.
Education
Bachelor of Science -
Lancaster College
Lancater, PA01.2010
Skills
- Strong communication skills developed through years of customer service and client relationships
- Excellent time management; skilled in accurately assessing client needs; highly proficient at follow up and detail, resulting in closed sales
- Extremely competitive, ambitious to exceed sales goals monthly
- Channel Development
- Strategic Partnerships
- Problem-solving abilities
- Interpersonal Skills
- Analytical Thinking
Community Work
- Safe Child board member for 5 years assisting in yearly auction and fund-raising events.
- Vice President of Raleigh North Carolina Young Professional Group.
- Volunteer to Penn State hospital reading to minors of the state.
- Volunteer for Dallas Life – A nonprofit assisting homeless people of the community.
Accomplishments
- Top 1 % out of 20,000 employees with Alltel - awarded Presidents Club
- Top 1 % in my region with ADP awarded a trip to Dominican Republic
- Named most powerful person in my office with ADP due to top sales
- Exceeded over 100 % in sales with Konica Minolta over 12 consecutive months
- Exceeded over 100 % in quota for over 6 months at Ricoh
- Successful in bringing in over 40 % new business in underdeveloped territories with Konica Minolta
- Lead new business verticals in challenging territories with great success
- Brought business back to Ignite after no traction or revenue for 12 months
- Successful relationship building with tier one companies in Australia
Timeline
International Channel Manager
Revel Systems
11.2022 - Current
National Sales Manager
UV Cleantech
05.2021 - 07.2022
Account Executive
Cleanbox
08.2020 - 05.2021
National Account Manager
Ignite
01.2017 - 08.2020
Channel Manager
One Ring Networks
11.2015 - 10.2016
Senior Account Executive
Telepacific Communications
12.2013 - 11.2015
Named Account Executive
Ricoh USA
08.2012 - 12.2013
Senior Executive
Konica Minolta
08.2011 - 08.2012
Executive Account Manager
Automatic Data Processing Co.
05.2007 - 10.2010
Bachelor of Science -
Lancaster College
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