Joy Oyama
Nathan
Summary
Adept at enhancing customer satisfaction through effective complaint resolution and exceptional guest interaction. Proven ability to optimize service flow during peak hours while maintaining a clean and organized environment. Strong team collaboration and time management skills contribute to a seamless dining experience. Enjoys learning new things and meeting new people.
Overview
1
1
year of professional experience
Work History
Front of House Manager
Bettys Burgers
05.2025 - Current
- Managed daily front-of-house operations to ensure smooth service delivery.
- Made simple drinks e.g. milkshakes
- Coordinated seating arrangements to optimize guest flow during peak hours.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Education
Holland Patk State High School
Holland Park, QLD2027
Skills
- Customer service
- Complaint resolution
- Team collaboration
- Time management
- Guest interaction
- Friendly
- Teamwork
Accomplishments
Holland park high performance volleyball program
Junior school vice captain
Visual art subject award
Grade 11 japanese subject award
1 week of work experience with the Brisbane Powerhouse marketing team
Languages
Japanese
Native or Bilingual
Timeline
Front of House Manager
Bettys Burgers
05.2025 - Current
Holland Patk State High School