JOYAL RODRIGUES
Werribee,VIC
Summary
An experienced professional with a career spanning over 9 years in Fashion Retail industry with a strong base in Planning, Buying & Merchandising. I am looking for an assignment in an organization where I can use my skills and experience for the growth of the company, and grow myself as well - both intellectually and commercially.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE CONSULTANT
SMART Group
11.2023 - 08.2025
- The fulfilment of customer requests such as (but not limited to) claims, package change requests and new applications
- Developing and maintaining a strong relationship with customers
- Maintaining the administration standards, including the timely inputting of data and all reporting to clients and customers
- Answering general telephone queries for all customers
- Answering general email queries for all customers
SENIOR MERCHANDISE PLANNER | NIKE | JORDAN
GMG GROUP
02.2022 - 02.2023
- Budgeting: Develop seasonal and annual merchandise financial plans, including sales, gross margin, and inventory targets
- Open-to-Buy Management: Create and control the buying budget, and plan ranges and assortments
- Inventory management: Forecasting stock flow, monitor stock turn, to ensure optimal year-end inventory
- Markdown management: Execute markdown strategies to drive sell-through and protect margins
- WSSI: Monitor Weekly Sales, Stock & Intakes regularly and forecast sales and markdown
- Pricing: Devise pricing strategies to maintain brand profitability while ensuring competitiveness in the market
- Space planning: Working on store grading based on store performance by using different criteria
- Reporting and Analysis: Deliver regular performance reports on sales, margin, sell-through, and stock
SENIOR PLANNER | GUESS | TED BAKER
AL FUTTAIM | RETAIL FASHION DIVISION
07.2021 - 12.2021
- Budgeting: Establish Key Performance Indicators for the year like sales, margin, markdown & Ideal stock and phase them out based on events for the year
- OTB: Create and control buying budgets
- Stock Management: Forecasting stock Inbound & Outbound and working towards closing the year with ideal stock
- WSSI: Monitoring Weekly Sales, Stock & Intake regularly and forecast sales and markdown
- Aging: Focus on clearing aged stock and minimizing aged inventory
- Markdown Management: Managing End of season sale and promotions across all markets
MERCHANDISE PLANNER | PLANNING AND SYSTEM
AL FUTTAIM | MARKS & SPENCER
11.2018 - 06.2021
- Budgeting sales, margin & markdown, and breakdown of budgets into smaller levels
- Pricing of the products across 8 countries Quarterly revision of KPI’s
- Forecasts End of season sale/markdown management
- Managing stock distribution & availability tracking
- Focus on clearing aged stock and minimizing aged inventory
- Manage all excel reporting and MIS requirement with a team of 2 people
- Sales analysis of all major events/ promotions
ASSISTANT BUYER | WOMENSWEAR
AL FUTTAIM | MARKS & SPENCER
01.2017 - 10.2018
- Range Selection: Buying and managing 14% of Womenswear Business across 7 countries
- OTB, Range & assortment planning
- Create Planograms for prominent stories and Edits
- Space management and store grading
- Build minimum credible offer by store grade
- Size Ratio Planning
- Ensure optimum Core availability throughout the year
- Competitor analysis
- In/ post season deep dives and analysis to find opportunities
ASSISTANT BUYER | MENSWEAR
AL FUTTAIM | MARKS & SPENCER
11.2014 - 12.2016
- Buying Men's Casual category and coordinating with the principal
- OTB, Range & assortment planning
- Competitor analysis
- Inventory management
- Ensuring optimum core availability throughout the year
MERCHANDISE ALLOCATOR | MENSWEAR
AL FUTTAIM | MARKS & SPENCER
08.2013 - 10.2014
- Stock allocation to all stores across 7 regions
- Replenishment & consolidations
- Shipment tracking
- Reporting and analysis
- SAP- Master data maintenance
Education
Master of Business Management - Finance
Vishveshwarya Technical University
Bachelors of Commerce - Business Studies & Management
Mangalore University
Skills
- Brand Management
- Retail Planning
- Retail Operations
- Inventory Management
- Retail Buying
- Merchandising
- Supply Chain Management
- Analytical Skills
Accomplishments
- Developed reporting structure for Planning and Buying functions in M&S
- Successfully implemented 'Tableau' reporting tool in M&S
- Successfully implemented 'Market right price' pricing policy across 7 countries for M&S
Certification
- Microsoft Office including M.S Word, Excel and PowerPoint
- SAP
- Tableau
- Power BI
Timeline
CUSTOMER SERVICE CONSULTANT
SMART Group
11.2023 - 08.2025
SENIOR MERCHANDISE PLANNER | NIKE | JORDAN
GMG GROUP
02.2022 - 02.2023
SENIOR PLANNER | GUESS | TED BAKER
AL FUTTAIM | RETAIL FASHION DIVISION
07.2021 - 12.2021
MERCHANDISE PLANNER | PLANNING AND SYSTEM
AL FUTTAIM | MARKS & SPENCER
11.2018 - 06.2021
ASSISTANT BUYER | WOMENSWEAR
AL FUTTAIM | MARKS & SPENCER
01.2017 - 10.2018
ASSISTANT BUYER | MENSWEAR
AL FUTTAIM | MARKS & SPENCER
11.2014 - 12.2016
MERCHANDISE ALLOCATOR | MENSWEAR
AL FUTTAIM | MARKS & SPENCER
08.2013 - 10.2014
Bachelors of Commerce - Business Studies & Management
Mangalore University
Master of Business Management - Finance
Vishveshwarya Technical University
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