JOYCE AMARACHI CHIMA
Orrin Ntezi,Ebonyi State
Summary
Dynamic professional with a proven track record in sales and customer service, notably as a Regional Sales Manager at Habifab & Deefab Global. Skilled in Microsoft Office and social media management, I excel at building client relationships and driving loyalty, consistently achieving sales goals while delivering exceptional service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Caretaker
IT Horizons
Magodo, Lagos
06.2023 - Current
- Conducted routine inspections of the property to identify maintenance needs and ensure safety compliance.
- Scheduled and oversaw regular maintenance activities to maintain property aesthetics and functionality.
Regional Sales Manager
Habifab & Deefab Global
Ogba, Lagos
04.2022 - 06.2023
- Managed regional sales operations to ensure alignment with company objectives.
- Developed and maintained strong relationships with key clients to drive customer loyalty.
- Provided support during stocktaking activities to ensure accurate counts of inventory items.
Customer Service Representative
MDS Cargo
Lagos, Berger
08.2020 - 03.2022
- Received and processed customer orders efficiently to ensure timely deliveries.
- Collaborated with logistics teams to tag, track and deliver parcel deliveries and resolve issues.
Sales Representative
Obino books & stationary
Ikorodu, Lagos
02.2019 - 03.2020
- Achieving sales goals by delivering strong client conversions.
- Maintained up-to-date knowledge of all product offerings to assist customers effectively.
Kitchen Assistant
Evangel University
Okpoto, Ebonyi
08.2017 - 10.2018
- Supported daily kitchen operations including food prep and cleaning tasks to ensure a smooth workflow.
Teacher
De Treasured Beaulah School
- Created and adapted lessons to fit children's needs and learning styles.
Education
Bachelor of Arts - Journalism And Mass Communication
Lagos State University
Ojo Lagos11-2027
SSCE -
Ntezi Community School
Ntezi, Ebonyi State01.2018
FSLC -
Saint Paul's Primary School
Ntezi01.2012
Skills
- Microsoft office proficiency
- Social Media Management
- Content Development
- Use of canva for graphics designs
Certification
• Certificate in Public Speaking, Royal Orators and scribes Academy
• Female Genital Mutilation(FGM) Advocate, African Youth Virtual Academy
• Effective Leadership Certificate, HP Life Online Course
• Young Africa Leadership Initiative (YALI), Cohort 40 Alumni
• Female Genital Mutilation(FGM) Advocate, African Youth Virtual Academy
• Effective Leadership Certificate, HP Life Online Course
• Young Africa Leadership Initiative (YALI), Cohort 40 Alumni
Personal Information
- Date of Birth: 06/12/00
- Gender: Female
- Nationality: Nigerian
- Marital Status: Single
- Religion: Christianity
- Place of Birth: Ebonyi State
Hobbies and Interests
- Public speaking
- Copy and creative writing
- Digital marketing and social media
- Media and advertising
- Reading and Writing
- Networking
- Mentoring young girls
Timeline
Property Caretaker
IT Horizons
06.2023 - Current
Regional Sales Manager
Habifab & Deefab Global
04.2022 - 06.2023
Customer Service Representative
MDS Cargo
08.2020 - 03.2022
Sales Representative
Obino books & stationary
02.2019 - 03.2020
Kitchen Assistant
Evangel University
08.2017 - 10.2018
Teacher
De Treasured Beaulah School
Bachelor of Arts - Journalism And Mass Communication
Lagos State University
SSCE -
Ntezi Community School
FSLC -
Saint Paul's Primary School