Joyce D'Onise

NDIS-Various roles: 6years

Hospitality/Housekeeping: 16+ years

Strong Customer Service/Retail/Marketing skills: 23+ years

• 02/20 - Current, Rejoyce Bespoke Atelier - Sole Trader, Servicing and maintaining 15 regular clients, undertaking various roles including -Housekeeping (assets maintenance, ironing, bed making, window cleaning, gardening), Access to Community (Supporting Homeless clients set up and maintain housing, including organization of housing and social support), Disability Support CoOrdinator (Organising and supporting health/services/ appointments, set up with travel to and from social ventures/appointments, personal care, manual handling, meal preparation), Monthly, fortnightly, weekly basis, all NDIS participants, working alongside 3 families with children, physically and mentally challenged., Various one off cleans with one client needing a 30 hours exit clean which was completed in 2 days, on my own., Child Psychology office cleans were completed weekly for 6 months also.
• 02/18 - 02/20, AAA Carpets/Adelaide Housekeeping - Contractor, Assets maintenance for permanent & NDIS clients houses, real estate exit cleans, end of lease cleans, quarterly real estate cleans, apartment/hotel cleans, air b n b cleans, deep cleans., 5 star. Liaise with Real Estate Agents and Clients professionally.
• 07/17 - 03/18, Adelaide Green Clean - Cleaner, Maintaining high levels of cleanliness in amenities and various venues, at events, exhibitions, Adelaide Show, concerts, wineries, Fringe and Showgrounds at various well known locations., Commercial cleaning of offices and Uni SA.
• 09/17 - 02/18, Minda Linen - Linen Assistant and Coordinator, Pick and pack orders for nursing homes, hospitals and hotels., Liaise with client managers and order linen required and distribute orders needed at various locations., Dry fold machinery operations for stock management.
• 04/2017 - 09/17, Royal Adelaide Hospital - Linen Assistant, Picking and packing linen trolley orders, delivering linen trolley orders to all wards, clinics, theatres., Inventory and stock management for order distribution., Working as part of a team., Time management.
• 02/2017 - 04/2017, Jackson's Motor Inn - Housekeeper, Training new employees., Prioritizing, organizing, completing to an excellent standard, cleaning, set up, upkeep, of motel rooms with spas, for new guests and daily cleans of guests still staying., Laundry management., Conversing with guests efficiently and staff professionally.
• 08/2012 - 01/2017, Port Willunga Cottages - Housekeeping - Contractor, Managing extensive house cleaning, assets maintenance and upkeep of 3, 4 star B&B's with spas & fireplaces., Prioritizing, organising & completing various tasks, including laundry, safely & accurately with chemical / tool knowledge., Stock ordering and replenishment., Tools used include but not restricted to; vacuum, floor polisher, mop, iron, dishwasher, washing machine.
• 11/2011 - 12/2012, The Woodbridge on the Derwent Hotel - Front of House Restaurant & Housekeeping - Contractor, 5 Star Service - Silver service hospitality for breakfast & evening, customer service, taking drink & meal orders shorthand, RSA, basic barista, breakfast cooking, dessert making, wine decanting, polishing, kitchen duties, setting tables, fireplaces., Manage Housekeeping & upkeep of Pavilion, 9 room servicing/turnovers, reading rooms, second kitchen & gym., Assets maintenance, stock maintenance, petty cash., Laundry & ironing
• 08/2010 - 12/2012, The Retail Crew - Brand Marketer, Cooking demonstrations, various product campaigns, product sampling & knowledge, P.O.S. display/shelf maintenance, writing reports, merchandise set up/stock filling & rotation, online reporting, mystery shopping, active selling, working independently, liaise with store managers & advertising companies.

• 2018 Knowledge Source Dymphna Boholt Real Estate Course
• 2018 Knowledge Source Mark Rolton Options Real Estate Course
• 2011 Certificate II Hospitality
• 2011 Certificate Food Safety & Handling
• 2005 - 2007 Sitam Fashion Training Centre, Adelaide - Italian fitting and patterning method, fashion design and construction
• 1991 - Certificate III Business Course

• 2009 - Jeans for Genes - Do it with Denim fashion competition - State Finalist
• 2006 - Jeans for Genes - Do it with Denim fashion competition - Certificate of Participation

• Elizabeth Routley - Care Communications, 0477 703 145
• Rebecca Bradley - Client, 0400 601 014