Joyce Doyola

TJM provides accessories and upgrades for personal vehicles and fleets, with products including:

• Bull bars, rear bars, and side brush bars
• Suspension lift kits and GVM upgrades
• Ute canopiesand trays
• Vehicle awnings, rooftop tents, and swags
• 12v battery and air compressors installations
• Reovery kits, spotligts, and LED bars

• Diagnosed vehicle issues using advanced diagnostic tools and equipment.
• Performed routine maintenance services to ensure optimal vehicle performance.
• Repaired and replaced faulty components, enhancing vehicle reliability and safety.
• Collaborated with team members to streamline repair processes, reducing turnaround time.
• Implemented quality control measures to maintain high service standards consistently.
• Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
• Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
• Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.

• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Maintained accurate records of time and materials required to perform repairs and service.

• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Completed customer orders and warranty services according to manufacturer specifications.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Used specialized tools to detect leaks in gas and refrigerant systems.
• Repaired and replaced worn and damaged components.
• Analyzed vehicle data using advanced diagnostic equipment.
• Corrected faults and maximized performance by rebuilding systems and individual components.

• Maintained accurate documentation of repairs and services performed for customer records.
• Demonstrated exceptional attention to detail when performing vehicle inspections, ensuring thorough documentation of findings for effective communication with customers on recommended repairs or maintenance services.
• Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.