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Waitress
Pinnacle People
01.2022 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collaborated with team members to consistently provide efficient service during peak hours.
Residential Advisor
Unilodge
01.2022 - 10.2023
- Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
- Promoted diversity and inclusion to create welcoming and inclusive living environment for all students.
- Enhanced resident satisfaction by addressing concerns and resolving issues promptly.
- Assisted with move-in and move-out processes, streamlining the transition for new and departing residents.
- Solved grievances and complaints by collaborating with residents.
Salesperson
CT Mart
05.2021 - 01.2022
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Logged reports, expenses, receipts, and sales in company database.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Bachelor of Architectural Design - Architectural
RMIT
Melbourne, VIC06.2024
Diploma - Architectural
RMIT
Melbourne, VIC12.2022
- Customer Service
- Greeting guests
- Team Collaboration
- Handling Complaints
- Supply Restocking
- Order Management
- Item promotion
- Wine service
- Team Player
- Cool Under Pressure
- High Energy and Stamina
- Relationship Building
Eligible To Work In Australia
- Highest Education Level: Diploma
- Relocation: Melbourne VIC - CBD
Waitress
Pinnacle People
01.2022 - 01.2024
Residential Advisor
Unilodge
01.2022 - 10.2023
Salesperson
CT Mart
05.2021 - 01.2022
Bachelor of Architectural Design - Architectural
RMIT
Diploma - Architectural
RMIT