Overview
Work History
Education
Skills
Certification
Languages
Eligible To Work In Australia
Personal Information
Timeline
Generic
Ching Yan Ho

Ching Yan Ho

Melbourne,VIC

Overview

3
3

Revit

4
4

Autocad

2
2

Photoshop

2
2

Enscape

1
1

Rhino

Work History

Waitress

Pinnacle People
01.2022 - 01.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Residential Advisor

Unilodge
01.2022 - 10.2023
  • Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
  • Promoted diversity and inclusion to create welcoming and inclusive living environment for all students.
  • Enhanced resident satisfaction by addressing concerns and resolving issues promptly.
  • Assisted with move-in and move-out processes, streamlining the transition for new and departing residents.
  • Solved grievances and complaints by collaborating with residents.

Salesperson

CT Mart
05.2021 - 01.2022
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Logged reports, expenses, receipts, and sales in company database.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.

Education

Bachelor of Architectural Design - Architectural

RMIT
Melbourne, VIC
06.2024

Diploma - Architectural

RMIT
Melbourne, VIC
12.2022

Skills

  • Customer Service
  • Greeting guests
  • Team Collaboration
  • Handling Complaints
  • Supply Restocking
  • Order Management
  • Item promotion
  • Wine service
  • Team Player
  • Cool Under Pressure
  • High Energy and Stamina
  • Relationship Building

Certification

RSA, 11/13/20, 99789

Languages

Chinese
English
Cantoonise
Japanese

Eligible To Work In Australia

Yes

Personal Information

  • Highest Education Level: Diploma
  • Relocation: Melbourne VIC - CBD

Timeline

Waitress

Pinnacle People
01.2022 - 01.2024

Residential Advisor

Unilodge
01.2022 - 10.2023

Salesperson

CT Mart
05.2021 - 01.2022

Bachelor of Architectural Design - Architectural

RMIT

Diploma - Architectural

RMIT
Ching Yan Ho